Brianna Thompson
Kennesaw
Summary
Resourceful Customer Service Representative and Caregiver known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
6
6
years of professional experience
Work History
Private Caregiver
Joyce Harmon
Marietta
11.2023 - Current
- Provide compassionate care to Joyce Harmon, ensuring comfort and well-being. Administer medications, assist with daily activities, and maintain a safe environment.
- Work closely with family members and medical teams to implement personalised care strategies, fostering a supportive network for Joyce Harmon's health journey.
- Consistently improve care outcomes through proactive health management, reducing potential complications and enhancing overall well-being for Joyce Harmon.
Assistant Manager
Benjamin Moore
Woodstock
07.2019 - 03.2023
- Led store operations, boosting sales and customer satisfaction.
- Implemented efficient inventory management system, reducing waste and increasing profitability.
- Fostered team cohesion, improving staff retention.
- Mentored new hires, enhancing their product knowledge and customer service skills.
- Introduced digital colour matching system, streamlining paint selection process.
- Developed targeted marketing strategies, attracting new customer segments.
Education
High School Diploma -
Richards Christian Academy
Marietta, GA05.2017
Skills
- Time Management
- Team Collaboration
- Attention to Detail
- Crisis Intervention
- Problem Solving
- Organizational Skills
- Record Keeping
- Conflict resolution
- Data entry
- Record keeping
Timeline
Private Caregiver
Joyce Harmon
11.2023 - Current
Assistant Manager
Benjamin Moore
07.2019 - 03.2023
High School Diploma -
Richards Christian Academy