Jenissa Tolliver
Wenatchee,Washington
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to
residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive
rapport with patients and providing quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Caregiver
Trina adams
Wenatchee, WA
01.2023 - Current
- Provide dinner
- Assist with daily activities
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Grocery shopping.
- Kept accurate records of all tasks completed during shifts including start and end times and notes about client interactions.
- Monitored health and well-being of clients and reported significant health changes.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Collaborated with physicians, nurses, family members and other healthcare professionals to ensure quality patient care.
- Followed safe lifting and transferring techniques to transport residents.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Cashier/Pizza Maker
abbys
East Wenatchee, WA
04.2022 - 07.2022
- Worked closely with front-end staff to assist customers.
- took orders over the phone
- Discounted purchases by scanning and redeeming coupons.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer payments quickly and returned exact change and receipts.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Built and maintained productive relationships with employees.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Caregiver
Serengeti care
Wenatchee, WA
10.2020 - 03.2021
- Assist with daily tasks
- Document actions or med changes
- Transportation.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Supported bathing, dressing and personal care needs.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Administered prescribed medications on a timely basis following care plan instructions.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Recorded client status progress and challenges in logbooks and reports.
- Drove clients to doctors' appointments and social outings.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Maintained detailed records of services performed on clients.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Caregiver
Prestige
Easy Wenatchee, WA
03.2020 - 10.2020
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Supported bathing, dressing and personal care needs.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Administered prescribed medications on a timely basis following care plan instructions.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Recorded client status progress and challenges in logbooks and reports.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Maintained detailed records of services performed on clients.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Accompanied clients to social events such as movies or plays.
Caregiver
Blossom creek
Wenatchee, WA
08.2019 - 03.2020
- Assist with feeding
- Help with bathing, toileting
- Personal care
- Dementia care
- Memory care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Supported bathing, dressing and personal care needs.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Administered prescribed medications on a timely basis following care plan instructions.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Recorded client status progress and challenges in logbooks and reports.
- Improved patient outlook and daily living through compassionate care.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Contributed to case reviews of client status and progress.
- Maintained detailed records of services performed on clients.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- assisted with feeding when necessary.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Lobbyist
McDonald's
Wenatchee, WA
12.2018 - 06.2019
- Prepared birthday parties for kids, prepared meals for that party
- Assisted with keeping the lobby clean
- Kept floors swept and mopped
- Locked the lobby down when it was time for closing.
- Maintained professionality and efficiency while working closely with leadership.
Cashier/Counter Service Pizza Maker
abbys
Wenatchee, WA
08.2018 - 12.2018
- Stocked shelves with merchandise when needed.
- Greeted customers promptly and responded to questions.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- customer service
- experienced dealing with angry customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Babysitter
Sarah Mcmanus
Wenatchee, WA
07.2017 - 08.2017
- Made sure he arrived safely for medical appointments and extracurricular activities
- Organized activities that enhance children's physical, emotional and social well-being
- Made healthy snacks and meals for one child
- Closely monitored children's play activities to verify safety
- Organized creative activities to develop children's physical, emotional and social growth.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Helped complete homework, school projects and chores.
- Led hands-on activities consistent with child's interests and skills.
- Organized various activities, games, crafts and outings to keep children entertained.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Communicated with parents about daily activities and any concerning behaviors.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Read stories and played alphabet games to promote early literacy.
- Responsibly watched children while parents were out.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Establishing trust through consistent communication with both parents and kids.
- Completing light housekeeping tasks such as tidying up toys and books.
- Monitored children's safety and well-being to prevent accidents and falls.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Took children to and from school and extra-curricular activities.
- Minimized TV and mobile device time by engaging children with games and physical books.
Field Sorter
Luebber Orchards
Malaga, WA
06.2016 - 07.2016
- Operated ATV around the orchard
- Sorted out bad fruit from the good
- Completed miscellaneous tasks given by my bosses.
- Followed detailed instructions from supervisors in order to complete tasks accurately.
- Managed the sorting of incoming and outgoing materials to ensure accuracy.
- Stacked finished product boxes onto pallets safely without causing damage.
- Conducted random bin checks to verify inventory counts.
- Performed quality control checks on all sorted items before packing them away.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Collaborated with other sorters in order to meet daily production goals.
- Communicated effectively with fellow sorters about workloads and progress updates.
- Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
Education
High School Diploma -
West Side High School
Wenatchee, WA07-2019
High School Diploma -
Wenatchee High School
Wenatchee, WA07-2017
Skills
- Time Management
- Dementia Care
- Reliable transportation
- Good with children
- Hard worker
- Bubbly personality
- Client Safety and First Aid
- First Aid and Safety
- Compassionate Caregiving
- Errand Running
- Housekeeping Duties
- Medication Administration
- Activities of Daily Living
- Relationship Building
- Documentation and Reporting
- Patient Companionship
- ADL Assistance
- HIPAA Compliance
- Mobility Assistance
- Respectful and Compassionate
- Medical Record-Keeping
- Direct Patient Care
- Multitasking and Organization
- Dependable and Responsible
- Compassionate Care
- Hoyer Lifting Equipment
- PPE Usage
- Behavior Redirection
- Medical Records Management
- Care Plan Adherence
- Incident Reporting
- Progress Documentation
- Compassionate Client Care
- Respectful and Compassionate
- Dementia Care
- Time Management
- CPR Certified
- Outgoing
- Friendly
- Strong Ethics
References
- Trina Adams (509)679-0567
- Leslie Padron, (509) 668-2380
Certification
CPR certification- 09/26/2022 exp 09/26/2024
HCA certification- 09/15/2020 exp 08/17/2024
volunteer hours
- human society
- Calvary chapel coffee stand and the nursery
- C.S.I Confluence program
- OR hours
Accomplishments
- English award
Languages
English
Professional
Timeline
Private Caregiver
Trina adams
01.2023 - Current
Cashier/Pizza Maker
abbys
04.2022 - 07.2022
Caregiver
Serengeti care
10.2020 - 03.2021
Caregiver
Prestige
03.2020 - 10.2020
Caregiver
Blossom creek
08.2019 - 03.2020
Lobbyist
McDonald's
12.2018 - 06.2019
Cashier/Counter Service Pizza Maker
abbys
08.2018 - 12.2018
Babysitter
Sarah Mcmanus
07.2017 - 08.2017
Field Sorter
Luebber Orchards
06.2016 - 07.2016
High School Diploma -
West Side High School
High School Diploma -
Wenatchee High School
CPR certification- 09/26/2022 exp 09/26/2024
HCA certification- 09/15/2020 exp 08/17/2024
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