Diane Mitchell
Akron,Ohio
Summary
Seasoned Administrator with a notable stint at Next to kin Supportive Services LLC, adept in emergency management and enhancing agency missions through strategic planning. Excelled in employee supervision and administrative support, showcasing strong coordination and technical documentation skills. Proven ability to streamline operations, achieving significant improvements in efficiency and client satisfaction.
Experienced support professional with strong focus on team collaboration and achieving results. Adept at assisting with daily tasks, ensuring smooth operations, and adapting to changing needs. Skilled in communication, organization, and problem-solving. Valued for reliability, flexibility, and ability to contribute positively to team dynamics.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Aide, Autistic Adults
Next to Kin Supportive Services LLC
03.2020 - 02.2025
- Developed emergency management plans for recovery decision-making and communications.
- Coordinated employee schedules and set dates for company meetings and appointments.
- Provided administrative support to department staff, including scheduling meetings and coordinating travel arrangements.
- Created or maintained database of customer accounts.
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
- Handled incoming mail distribution, outgoing mailings and courier services.
- Answered phone calls and emails from clients to address questions, complaints, and needs.
- Assisted in daily operational tasks, ensuring efficient workflow and adherence to protocols.
- Trained new staff on procedures and safety standards, fostering a collaborative work environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
SCHOOL BUS DRIVER
ASCA Head start at five points
03.1994 - 07.2008
- Maintained route and schedule while responding to changes in traffic or unforeseen delays.
- Assisted special needs children with boarding and exiting the bus safely.
- Reported bus malfunctions or needed repairs.
- Maintained order among students during trips to ensure safety.
Education
GED -
East High School
Akron, Ohio06.1974
Skills
- Patient
- Patient care
- Daily living support
- Special needs education
- Daily living assistance
- Patient-focused care
- Mobility assistance
- Direct patient care
- Documenting behaviors
- Dressing assistance
- Care plan implementation
- Companionship and emotional support
Certification
First aid cpr certification
Timeline
Aide, Autistic Adults
Next to Kin Supportive Services LLC
03.2020 - 02.2025
SCHOOL BUS DRIVER
ASCA Head start at five points
03.1994 - 07.2008
GED -
East High School
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