Diane Muniz
Summary
Nationally Certified Pharmacy Technician with 14 years of experience in hospital and retail pharmacy environment is seeking a position as a Med Transition of Care Tech where I can make the best of my knowledge and contribute to the organizations growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Parkland Health
Pharmacy Technician
10.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Experienced with Epic, Symphony, Emporos, Word and Excel.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication for our cycle counts when needed.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Promoted available resources and connected individuals with services.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Rite Aid Pharmacy
Pharmacy Technician
04.2009 - 08.2020
- Providing an excellent customer service experience in a timely manner while assisting patients with the prescription process including data entry, filling prescriptions under the pharmacists supervision while adhering to HIPPA regulations.
- Solved customer problems in person and over the phone by assisting with placing prescription orders, navigating systems, and locating medication in a timely manner.
Education
General Education -
Rancho Santiago Community College
Santa Ana, CA06.1993
General Studies
Saddleback High School
Santa Ana, CA06.1991
Skills
- Ability to multi-task in a fast paced environment while adjusting quickly to urgent situations
- General knowledge of medical terminology and drug classes
- Extensive retail and hospital pharmacy third party billing experience including State Medicaid, Medicare and ICD-10 codes
- Managing of phone calls, faxes and electronic prescription processing to and from provider's offices
- Assisting in training of new employees
- Processing of Prior Authorizations through Cover my Meds
Certification
PTCB Certified
Languages
Spanish
Professional Working
Timeline
Parkland Health
Pharmacy Technician
10.2020 - Current
Rite Aid Pharmacy
Pharmacy Technician
04.2009 - 08.2020
General Education -
Rancho Santiago Community College
General Studies
Saddleback High School