Diane Pacifico
Martinsville,NJ
Summary
Dynamic Corporate Travel Consultant specializing in international travel coordination and customized itinerary development. Known for meticulous attention to detail and effective problem-solving skills, delivering seamless travel experiences tailored to client needs.
Overview
27
27
years of professional experience
Work History
Corporate Travel Consultant
Altour
New York, New York
01.2000 - Current
- Created detailed itineraries for business trips, including flights, hotels, rental cars, and ground transportation.
- Developed customized travel itineraries based on client preferences and budgets.
- Resolved client issues related to travel disruptions or changes, ensuring minimal impact on travel plans.
- Responded quickly and efficiently to customer inquiries about their upcoming business trips.
- Processed ticket refunds or exchanges due to flight cancellations or delays, facilitating seamless travel experiences.
- Assisted in planning complex international travel arrangements, enhancing overall travel efficiency for clients.
- Utilized GDS systems efficiently for booking and confirming travel plans.
- Researched hotels and airfare options to best meet client needs and expectations.
Education
Associate of Arts - Business Administration/Travel And Tourism
Berkeley College of Business
Woodbridge, NJ06-1993
Skills
- Corporate travel management
- Ticketing processing
- Travel coordination
- Hotel research
- Attention to detail
- Exceptional customer service
Timeline
Corporate Travel Consultant
Altour
01.2000 - Current
Associate of Arts - Business Administration/Travel And Tourism
Berkeley College of Business