Summary
Overview
Work History
Education
Skills
volunteered
Timeline
Generic

Diane Peters

Waterloo,IA

Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

30
30
years of professional experience

Work History

Delivery Driver

O'Reilly's
08.2011 - 01.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered auto parts business offices in Waterloo and surrounding areas.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Secretary

Bank Iowa Insurance Company
04.2007 - 04.2009
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Responded to clients phone calls and other correspondence to facilitate communication and enhance business processes.
  • Maintained electronic filing systems and categorized documents.

Hair Dresser

D'S Company
01.1986 - 04.2007
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Answered over [Number] phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
  • Educated customers on products to maximize benefits.

Secretary

Egner- Peters Insurance
01.1989 - 01.2007
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Responded to phone calls and other correspondence to facilitate communication and enhance business processes.
  • Maintained electronic filing systems and categorized documents.

Education

Licensed Hair Dresser - Hair Dressing

Pitze's Beauty School
Waterloo, Ia
06.1970

High School Diploma -

Tripoli High School
Tripoli, IA
05.1969

Skills

Delivered Auto parts to customers, I stocked shelves and did return of items

I talked to customers on phone to answer questions avout parts

Ran register as needed

volunteered

Volunteered as a board member of Evansdale Youth Softball Association for over 40 years. The Associations was a softball league for children three years old to Seniors in high school. 

I also volunteered as a parent of the association before joining the board, as a Coach, umpire and concession stand worker. 

When i became a board member i helped maintain fields, I became the treasurer (maintain accounts/books). 

I offered my opinion and suggestions as they were needed.

Timeline

Delivery Driver

O'Reilly's
08.2011 - 01.2016

Secretary

Bank Iowa Insurance Company
04.2007 - 04.2009

Secretary

Egner- Peters Insurance
01.1989 - 01.2007

Hair Dresser

D'S Company
01.1986 - 04.2007

Licensed Hair Dresser - Hair Dressing

Pitze's Beauty School

High School Diploma -

Tripoli High School

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Diane Peters