Diane Raya
Ceres,CA
Summary
Customer-oriented retail professional skilled in customer service, sales support, cash handling, and POS systems. Proven ability to assist customers in fast-paced environments while maintaining professionalism. Strong communicator with excellent organizational skills, capable of working independently or collaboratively. Bilingual in English and Spanish.
Overview
1
1
Language
Work History
At Your Service
Macys Department Store
Modesto, California
10.2025 - 01.2026
- Provided friendly and professional customer service in a busy retail environment.
- Assisted customers with inquiries, purchases, and returns to enhance overall shopping experience.
- Answered phones and routed customers to appropriate departments for efficient service.
- Used computers and store systems to assist customers and complete transactions.
- Maintained organized customer service area to create a welcoming environment.
- Worked effectively with team members to provide a positive shopping experience.
- Cleaned and organized fitting rooms to provide a pleasant shopping environment and assisted customers with fitting-room needs.
- Folded and organized merchandise on display according to store standards according to store standards.
- Stocked merchandise on shelves to ensure product availability to maintain product availability.
Education
High School Diploma -
Robert T. Elliot
Modesto, CA06-2007
Skills
- Customer Service
- POS & Register Operation
- Cash Handling
- Returns & Exchanges
- Merchandising
- Fitting Room Assistance
- Stocking & Replenishment
- Merchandise Organization
- Computer Skills
- Phone & Front Desk Support
- Problem Solving
- Teamwork
- Organization
- Communication
- Problem Solving
Languages
Spanish
Native/ Bilingual
Timeline
At Your Service
Macys Department Store
10.2025 - 01.2026
High School Diploma -
Robert T. Elliot