Gabrielle Goza
Flint,MI
Summary
I'm a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
At Your Service
Macy's
Flint, MI
11.2024 - 03.2025
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Assisted customers with locating merchandise within the store.
- Resolved customer complaints in a professional manner.
Asset Protection Associate
Macy's
Flint, MI
06.2024 - 11.2024
- Conducted regular security checks throughout the store to identify any areas of concern.
- Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Monitored CCTV surveillance to detect suspicious activity.
Online Personal Shopper
Walmart
Grand Blanc, MI
10.2023 - 02.2024
- Fulfilling online grocery orders accurately and efficiently while providing excellent customer service.
- Working at a fast pace, especially during peak hours, and maintaining a high level of accuracy.
- Packaging items for pickup, ensuring accuracy and proper handling to prevent damage.
Crew Member
Tropical Smoothie Cafe
Grand Blanc, MI
07.2023 - 10.2023
- Delivering exceptional customer service.
- Maintaining a clean and organized work environment.
- Operate the cash register, handle transactions, and accurately balance the cash drawer.
- Follow all food safety and hygiene protocols and ensure compliance with relevant regulations.
Education
High School Diploma -
Carman Ainsworth High School
Flint, MI05-2025
Skills
- Customer service
- Cash handling
- Problem solving
- Communication skills
- Teamwork and collaboration
- Leadership
Certification
- AED Certification
- CPR Certification
- OSHA 10 General Industry Safety and Health
Languages
English
Native/ Bilingual
Accomplishments
- Hosa (a national career and technical student organization for students interested in pursuing careers in the health professions)
Timeline
At Your Service
Macy's
11.2024 - 03.2025
Asset Protection Associate
Macy's
06.2024 - 11.2024
Online Personal Shopper
Walmart
10.2023 - 02.2024
Crew Member
Tropical Smoothie Cafe
07.2023 - 10.2023
High School Diploma -
Carman Ainsworth High School