Diane Romain
West Palm Beach,FL
Summary
Experienced healthcare professional with 12+ years in Medical Records, 2 years as a hands-on CNA, and recent graduation as a Licensed Practical Nurse (Class of 2025). Committed to advancing in the nursing profession and improving the quality, safety, and delivery of patient care. Skilled in both administrative and clinical settings, with a focus on patient-centered service and supporting healthcare teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Promed Healthcare Services Agency
03.2023 - Current
- Taking vital signs and assisting doctors and nurses
- Improved patient comfort by providing compassionate and attentive care to individuals with various needs.
- Assisted in daily living activities for patients, promoting independence and dignity throughout the caregiving process.
- Established relationships based on trust with patients by actively listening to their concerns or fears regarding their treatment plan.
- Performed regular safety checks on all equipment used within the facility, reporting any discrepancies to appropriate personnel for swift resolution.
HIM Specialist
JFK North Hospital - HCA Florida Healthcare
09.2022 - Current
- Prepping, Scanning, and Indexing into patient folder
- Answering phone calls and attending to patients' needs
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Knowledge of Meditech and Expanse system
- Maintained accuracy, completeness, and security for medical records and health information.
Clerical Officer/Ward Clerk/Clinic Secretary
University Hospital of the West Indies
10.2008 - 06.2017
- Perform administrative and clerical duties including registering and discharging patients
- Control the flow of patient records and appointments
- Answering Phone calls and greeting patients warmly
- Take and deliver messages, and sort and distribute incoming mail
- Assist Nurses and Doctors accordingly
- Follow up on patient's appointments and blood work
- Managing and maintaining clinical duties
Education
No Degree - Licensed Practical Nurse
Southeastern College
Boynton Beach, FL07-2025
Bachelor of Accounting - Accounting
University of Technology Jamaica
Jamaica07.2014
High School Diploma -
Convent of Mercy Academy "Alpha"
Jamaica06-2005
Skills
- Computing proficiency
- Proficient in Microsoft Office
- Excel proficiency
- Efficient task management
- Team collaboration
- Effective communication skills
- Experienced in data entry
- Time management skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Patient-focused care
- Medical records management
- Collecting vital signs
Certification
- CNA - Certified Nurse Assistant - CNA431502
- LPN - Licensed Practical Nurse - Pending
Languages
English
Professional Working
Awards
- Runner up of Employee of the Month year 2015 - University Hospital of the West Indies.
- The Staff of the Child Guidance Clinic of the University Hospital of the West Indies presented to Diane Shields in Recognition of Your Sterling Contribution to the Clinic on July 31, 2017, Plaque.
- Multiple Recognition at JFK North Hospital.
Interests
- Gym Workouts
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Reading
- Personal Development and Self-Improvement
Timeline
Certified Nursing Assistant
Promed Healthcare Services Agency
03.2023 - Current
HIM Specialist
JFK North Hospital - HCA Florida Healthcare
09.2022 - Current
Clerical Officer/Ward Clerk/Clinic Secretary
University Hospital of the West Indies
10.2008 - 06.2017
No Degree - Licensed Practical Nurse
Southeastern College
Bachelor of Accounting - Accounting
University of Technology Jamaica
High School Diploma -
Convent of Mercy Academy "Alpha"
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