Diane Servicky
Summary
Highly-motivated Business Assistant with in-depth knowledge and progressive experience in the dental field. Commended for multitasking abilities and providing over 20 years of top notch patient customer care. Detailed understanding of dental terminology and patient procedures. I am highly organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. I am an expert at schedule management, treatment presentation and insurance billing.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Assistant
Stanwood Advanced Dentistry
04.2011 - Current
Lead and manage the team for daily success (Staff of 10)
Prepare daily schedule and conduct morning huddles
Greet and welcome patients
Answer phones and schedule appointments
Accurately collect estimated patient copays
Present treatment plans with options of financing
Manage patient referrals & reports
Insurance verifications
Electronic claim filing with appropriate documentation
Insurance posting/Claim follow ups
Office Manager
South Lake Family Dentistry
08.2006 - 04.2011
Office Manger
Dr. Demaray
01.2006 - 08.2006
Patient Coordinator
Sobczak & Wencel DDS
10.2001 - 12.2005
Education
High School Diploma -
Livingston Central High School
Smithland, KY1995
Skills
- Professionalism
- Customer Service
- Multi-tasking & Organization
- High-Volume Environments
- Team Meetings, Team Building & Leadership
- Microsoft Office & Excel
- Dental Terminology
- Accounts Payable & Accounts Receivable
- Insurance Billing, Coding & Claim Payments
- Treatment planing/Patient Financing
- Curve Hero, Eagle Soft & Dentrix
Certification
CPR/First Aid Certified
OSHA & HIPAA Compliant
Timeline
Business Assistant
Stanwood Advanced Dentistry
04.2011 - Current
Office Manager
South Lake Family Dentistry
08.2006 - 04.2011
Office Manger
Dr. Demaray
01.2006 - 08.2006
Patient Coordinator
Sobczak & Wencel DDS
10.2001 - 12.2005
High School Diploma -
Livingston Central High School
CPR/First Aid Certified
OSHA & HIPAA Compliant
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