Diane Walkuski
Detroit,MI
Overview
20
20
years of professional experience
Work History
Store Manager
Home Depot
Atlanta, GA
07.2016 - 03.2025
- Established customer service standards and monitored staff compliance.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Delegated work to staff, setting priorities and goals.
District Merchant
Macys Department Store
Detroit , MI
08.2006 - 02.2016
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Assisted in the development of store-specific merchandising strategies, including product selection and pricing.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Store Manager
Macy's
Detroit, MI
08.2005 - 08.2006
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Developed strategies to maximize sales and profitability.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
High School Diploma -
John Glenn High School
Westland, MI05-1980
Business Administration
Eastern Michigan University
Ypsilanti, MISkills
- Customer service
- Employee training
- Visual merchandising
- Sales forecasting
- Inventory management
- Team building
Timeline
Store Manager
Home Depot
07.2016 - 03.2025
District Merchant
Macys Department Store
08.2006 - 02.2016
Store Manager
Macy's
08.2005 - 08.2006
High School Diploma -
John Glenn High School
Business Administration
Eastern Michigan University
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