Diane Walton
Denver,CO
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
29
29
years of professional experience
Work History
Medical Assistant
Denver Spine and Pain Institute
Greenwood Village, Colorado
06.2022 - Current
- Assist with patient intake and medical history documentation.
- Support physicians during examinations and medical procedures.
- Manage appointment scheduling and patient follow-up communications.
- Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Complete day-to-day duties accurately and efficiently.
- Starts prior authorization for medication.
Patient Care Coordinator
Denver Spine Surgeons
Greenwood Village, CO
09.2003 - 06.2022
- Coordinated patient appointments and managed scheduling for efficient clinic operations.
- Communicated with patients to explain procedures and address concerns effectively.
- Collaborated with medical staff to ensure seamless patient care and support services.
- Maintained accurate patient records and updated information in electronic health systems.
- Assisted in insurance verification and financial counseling for patients prior to surgery.
- Developed educational materials to inform patients about spinal health and treatment options.
- Established strong work network by building professional relationships with physicians and fellow employees.
Appointment Scheduler
Denver Orthopedic Specialist
Denver, Colorado
02.1997 - 09.2003
- Scheduled patient appointments efficiently using electronic health record systems.
- Coordinated communication between patients and orthopedic specialists seamlessly.
- Managed appointment calendars to optimize provider schedules effectively.
- Maintained accurate records of appointments and patient interactions diligently.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Performed follow up calls to confirm scheduled appointments.
- Confirmed patient eligibility and insurance verification prior to appointments.
Skills
- Patient intake
- Medical history documentation
- Appointment scheduling
- Patient follow-up
- Prior authorization
- Patient care coordination
- Record maintenance
- Electronic health records
- Insurance verification
- Attention to detail
- Patient triage
- Problem solving
- Time management
- Team collaboration
Timeline
Medical Assistant
Denver Spine and Pain Institute
06.2022 - Current
Patient Care Coordinator
Denver Spine Surgeons
09.2003 - 06.2022
Appointment Scheduler
Denver Orthopedic Specialist
02.1997 - 09.2003