Overview
Work History
Education
Skills
Painting Canvas
Timeline
Generic

Diane Watson

Myrtle Beach,SC

Overview

24
24
years of professional experience

Work History

Customer Service

Highland/Takata Ind.
12.1985 - 11.2004
  • Developed and updated databases to handle customer data.
  • Delivered prompt service to prioritize customer needs.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Cross-trained and backed up other customer service managers.

Sales/Customer Service Cashier

Hollywood Videos
01.1997 - 06.1997
  • Used POS system to enter orders, process payments and issue receipts.
  • Met customer service goals and exceeded customer expectations.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Schedule Production

Highland/Takata
12.1987 - 11.1990
  • Collaborated with other departments to optimize production workflows.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Salesperson

Hageman 5 & 10
10.1980 - 12.1984
  • Increased sales and customer satisfaction through personalized servicing.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Logged reports, expenses, receipts, and sales in company database.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Worked to build relationships with customers and built potential for additional sales.

Education

No Degree - Computer Networking

Northeastern Technology
Cheraw, SC
04.1986

Skills

  • Outbound Calls
  • Discrepancy Research
  • Correcting Discrepancies
  • Delivery Appointment

Painting Canvas

I love creative painting that are simple to share with my friends. Nothing fancy.

i enjoy walking and watching the sunrise on the beach.

Timeline

Sales/Customer Service Cashier

Hollywood Videos
01.1997 - 06.1997

Schedule Production

Highland/Takata
12.1987 - 11.1990

Customer Service

Highland/Takata Ind.
12.1985 - 11.2004

Salesperson

Hageman 5 & 10
10.1980 - 12.1984

No Degree - Computer Networking

Northeastern Technology

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Diane Watson