Diane (Didi) Clarke
Prineville,OR
Summary
Ophthalmic and optometric medical technician with expertise in patient care, visual field testing, manual refractions, ambulatory surgical assistance, and medical record management. Track record of improving patient experience while supporting efficient ophthalmology workflows. Skilled in maintaining accurate documentation and assisting clinical teams with routine and time-sensitive procedures.
Overview
32
32
years of professional experience
Work History
Etsy Shop Owner
Self employed
Prineville, OR
05.2017 - Current
- Optimized SEO for product listings, increasing visibility on Etsy and attracting more potential customers.
- Created Etsy shop page, uploaded images and descriptions of products, managed inventory levels, and monitored traffic to the site.
- Designed marketing materials and social media content to effectively promote shop offerings.
- Created made-to-order handsewn outfits from various patterns for babies, toddlers, and young children.
- Coordinated packaging and shipping processes, ensuring timely order fulfillment and enhancing customer satisfaction.
- Managed customer inquiries via email related to product availability and shipping information.
- Provided exceptional service by addressing customer inquiries promptly.
Ophthalmic Medical Technician
Eyecare Physicians and Surgeons
Salem, Oregon
05.2012 - 06.2016
- Assisted ophthalmologists in diagnostic procedures, including applanation tonometry, immersion A-scan ultrasound, and slit lamp examinations.
- Assisted ophthalmologists during surgical procedures and diagnostic tests.
- Educated patients on eye care procedures and post-operative instructions.
- Conducted patient screenings with visual acuity tests and intraocular pressure measurements.
- Performed visual field tests using automated equipment and specialized software.
- Recorded patient histories and vital signs accurately during consultations.
- Monitored patient progress during follow-up visits and promptly reported changes to physicians.
- Supported physicians during patient examinations and surgical procedures.
- Managed inventory of medical supplies, ensuring availability for all procedures.
Ophthalmic Medical Technician
Genstler Eye Center
Albany, OR
08.2008 - 05.2012
- Assisted ophthalmologists in conducting diagnostic tests and patient examinations.
- Performed visual field tests using specialized software and automated equipment.
- Conducted patient screenings, including visual acuity tests and intraocular pressure measurements.
- Accurately recorded patient histories and vital signs, contributing to informed clinical decision-making.
- Sanitized and prepared examination rooms, enhancing patient safety and comfort.
- Prepared examination rooms with necessary instruments before each patient visit.
- Assisted ophthalmologists during surgical procedures and diagnostic tests.
- Provided direct assistance to physicians during surgical procedures or exams as needed.
Clarke Cleaning Services
Self-employed
Lebanon, OR
07.2002 - 07.2008
- Provided tailored professional cleaning services for homeowners and medical facilities, ensuring high standards of hygiene.
- Responded swiftly to service requests from businesses and homeowners.
- Designed flexible cleaning schedules, including weekly, bi-monthly, and monthly options.
- Created and finalized contracts for janitorial services in various office and residential settings, clarifying service expectations.
- Developed skilled team to improve service delivery while managing employee schedules and payroll effectively.
Optometric Assistant
Albany Eyecare
Albany, OR
12.1994 - 05.2002
- Conducted preliminary vision tests using advanced diagnostic instruments.
- Collaborated with optometrists during patient examinations and procedures.
- Scheduled patient appointments and managed medical records to optimize workflow and ensure timely patient care.
- Prepared examination rooms with all necessary equipment and supplies.
- Documented comprehensive patient records including medical histories, prescriptions, and test results.
- Processed insurance claims and verified patient coverage details to facilitate seamless billing and enhance patient satisfaction.
- Delivered exceptional customer service to foster positive patient relationships and promote a welcoming environment at Albany Eyecare.
- Maintained inventory of optical products and office supplies to ensure availability.
Education
High School Diploma -
West Albany High School
Albany, ORJournalism
Linn-Benton Community College
Albany, ORSkills
- Visual field testing
- Manual refractions
- Medical record management
- Refraction techniques
- Electronic health records
- Glasses prescription interpretation
- Visual acuity assessment
- Intraocular pressure measurement
- Surgical assistance
- Corneal topography
- Color vision assessment
- Fundus photography
Timeline
Etsy Shop Owner
Self employed
05.2017 - Current
Ophthalmic Medical Technician
Eyecare Physicians and Surgeons
05.2012 - 06.2016
Ophthalmic Medical Technician
Genstler Eye Center
08.2008 - 05.2012
Clarke Cleaning Services
Self-employed
07.2002 - 07.2008
Optometric Assistant
Albany Eyecare
12.1994 - 05.2002
High School Diploma -
West Albany High School
Journalism
Linn-Benton Community College