Summary
Overview
Work History
Education
Skills
Certifications & Licenses
Additional Details
References
Timeline
Generic

Janitza E. Cruz Alago

Fort Sill,OK

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

School Social Worker

Dr. Pedro Albizu Campos School
Quebradillas, PR
01.2020 - 12.2020
  • Assisted teachers with identifying, referring and supporting students.
  • Worked with teachers, administrators, students, parents and external support agencies to maximize treatment success.
  • Maintained confidential case documentation.
  • Developed treatment and intervention plans for students needing extra support.
  • Helped determine and implement school policies in regular meetings.
  • Counseled individuals and groups in specific problem areas.
  • Maintained thorough case history records and wrote detailed reports.
  • Documented full student psychosocial histories as part of evaluation process.
  • Tracked attendance of students and noted issues, including submitting truancy referrals where merited.
  • Utilized established assessment techniques to evaluate and diagnose social interaction and learning problems.
  • Identified appropriate community resources and provided referrals for services.
  • Established behavioral modification goals and assessed progress toward goals.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Interfaced with local court system, attending court proceedings and working directly with attorneys.
  • Informed victims about legal processes and timelines.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Evaluated personal characteristics and home conditions of foster home or adoption applicants.
  • Maintained confidentiality through stringent handling of charts and data.
  • Interviewed clients individually and in groups to assess situations, capabilities and problems.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Attended hearings with victims to provide emotional support.

Social Worker

Alturas De Isabela Public Housing
Isabela, PR
01.2018 - 12.2020
  • Maintained thorough case history records and wrote detailed reports.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Developed workable solutions for recurring problems for individuals and families.
  • Engaged in community outreach and program development to support the clients.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Directed protective placement, case management, parent education and family reunification activities.
  • Offered grief and bereavement counseling to support family members after death of loved ones.
  • Identified and addressed financial and emotional barriers to discharge and recovery.
  • Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.

Social Worker

José N. Gándara & La Cruz Public Housing
Moca, PR
01.2014 - 12.2018
  • Maintained thorough case history records and wrote detailed reports.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Developed workable solutions for recurring problems for individuals and families.
  • Engaged in community outreach and program development to support the clients.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Directed protective placement, case management, parent education and family reunification activities.
  • Offered grief and bereavement counseling to support family members after death of loved ones.
  • Identified and addressed financial and emotional barriers to discharge and recovery.
  • Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.

Education

Master of Arts - Clinical Social Work

Pontifical Catholic University of Puerto Rico
Arecibo, PR
06.2012

Bachelor of Arts - Social Work

Inter American University of Puerto Rico Arecibo
Arecibo, PR
06.2005

Skills

  • Training & Development
  • Independable and Responsible
  • Teamwork and Collaboration
  • Analytical Thinking
  • Self-Directed
  • Microsoft Office
  • Organization and Time Management
  • Task Prioritization
  • Problem-Solving
  • Quality Assurance
  • Collaboration
  • Team Management
  • Computer Skills
  • Customer Service
  • Data Management
  • Planning
  • Communication
  • Multidisciplinary Team Collaboration
  • Classroom Observations
  • Verbal and Written Communication
  • Emotional Support
  • Organizational Abilities
  • Case Management
  • Documentation
  • Crisis Intervention
  • IEP Writing Knowledge
  • IEP Understanding
  • Reporting
  • Data Collection and Management

Certifications & Licenses

  • Sign Language Certification

2011/12 Aguadilla Technical College, Aguadilla, PR.

  • Professional Licensure of Social Work Permanent Master's Degree: License Number 11154

Department of State Assistant Secretary of Examining Boards Social Work Professionals

Additional Details

  • Bilingual (English & Spanish)
  • Sign Language Interpreter

References

Available on request

Timeline

School Social Worker

Dr. Pedro Albizu Campos School
01.2020 - 12.2020

Social Worker

Alturas De Isabela Public Housing
01.2018 - 12.2020

Social Worker

José N. Gándara & La Cruz Public Housing
01.2014 - 12.2018

Master of Arts - Clinical Social Work

Pontifical Catholic University of Puerto Rico

Bachelor of Arts - Social Work

Inter American University of Puerto Rico Arecibo
Janitza E. Cruz Alago