Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dianelys Suarez

Miami,FL

Summary

Distinguished for elevating cleanliness standards at Service Air-Swissport, I leveraged expertise in cleaning and sanitization alongside exceptional customer service to significantly enhance passenger experience. Recognized for innovative methods in housekeeping and bathroom sanitation, I consistently exceeded performance targets, contributing to a safer, more welcoming environment.

Overview

17
17
years of professional experience

Work History

House Cleaner

Self-employeed
08.2023 - 10.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Airport Janitorial

Cw Services Inc.
05.2021 - 08.2023
  • Exceeded expectations by completing additional tasks outside of assigned duties, showing initiative and dedication to maintaining a clean and safe workspace.
  • Optimized workflow efficiency through effective communication with coworkers about task assignments and deadlines.
  • Maintained well-organized storage areas for cleaning supplies, tools, and equipment to streamline daily tasks.
  • Assisted in training new janitorial associates on company policies, procedures, and safety guidelines.
  • Enhanced workplace safety by promptly addressing potential hazards, such as spills or broken equipment.
  • Improved cleanliness standards by implementing efficient cleaning methods and maintaining a consistent schedule.

Cabin Cleaner

Service Air- Swissport
09.2007 - 03.2021
  • Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
  • Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
  • Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
  • Supported airline safety standards with meticulous attention to detail during cabin inspections.
  • Reduced the risk of illnesses for passengers by thoroughly disinfecting high-touch surfaces.

Education

Bachelor of Economics - Finances & Accounting

Rafael Ferro
Cuba
08-1988

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Kitchen cleaning
  • Glass cleaning
  • Window cleaning
  • Wall scrubbing
  • Odor control
  • Interior window washing
  • Polishing surfaces

Accomplishments

  • Cleaned an average of 2 homes per day.
  • Resolved product issue through consumer testing.

Timeline

House Cleaner

Self-employeed
08.2023 - 10.2024

Airport Janitorial

Cw Services Inc.
05.2021 - 08.2023

Cabin Cleaner

Service Air- Swissport
09.2007 - 03.2021

Bachelor of Economics - Finances & Accounting

Rafael Ferro

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Dianelys Suarez