Dianelys Suarez
Miami,FL
Summary
Distinguished for elevating cleanliness standards at Service Air-Swissport, I leveraged expertise in cleaning and sanitization alongside exceptional customer service to significantly enhance passenger experience. Recognized for innovative methods in housekeeping and bathroom sanitation, I consistently exceeded performance targets, contributing to a safer, more welcoming environment.
Overview
17
17
years of professional experience
Work History
House Cleaner
Self-employeed
Mobile House Cleaner
08.2023 - 10.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
Airport Janitorial
Cw Services Inc.
2100 NW 42nd Ave, Miami FL 33142
05.2021 - 08.2023
- Exceeded expectations by completing additional tasks outside of assigned duties, showing initiative and dedication to maintaining a clean and safe workspace.
- Optimized workflow efficiency through effective communication with coworkers about task assignments and deadlines.
- Maintained well-organized storage areas for cleaning supplies, tools, and equipment to streamline daily tasks.
- Assisted in training new janitorial associates on company policies, procedures, and safety guidelines.
- Enhanced workplace safety by promptly addressing potential hazards, such as spills or broken equipment.
- Improved cleanliness standards by implementing efficient cleaning methods and maintaining a consistent schedule.
Cabin Cleaner
Service Air- Swissport
2100 NW 42nd Ave
09.2007 - 03.2021
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
- Supported airline safety standards with meticulous attention to detail during cabin inspections.
- Reduced the risk of illnesses for passengers by thoroughly disinfecting high-touch surfaces.
Education
Bachelor of Economics - Finances & Accounting
Rafael Ferro
Cuba08-1988
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Kitchen cleaning
- Glass cleaning
- Window cleaning
- Wall scrubbing
- Odor control
- Interior window washing
- Polishing surfaces
Accomplishments
- Cleaned an average of 2 homes per day.
- Resolved product issue through consumer testing.
Timeline
House Cleaner
Self-employeed
08.2023 - 10.2024
Airport Janitorial
Cw Services Inc.
05.2021 - 08.2023
Cabin Cleaner
Service Air- Swissport
09.2007 - 03.2021
Bachelor of Economics - Finances & Accounting
Rafael Ferro