Diane M. Findley
Johnson City,TN
Summary
Accomplished Registered Nurse Case Manager 12+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in Hospital and Home Care settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs.
Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
19
19
years of professional experience
Work History
RN Case Manager
3hc Home Health & Hospice
Smithfield, NC
2023.01 - 2023.04
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Educated patients and caregivers on healthcare protocols and processes.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Implemented care plans for patient treatment after assessing physician medical regimens.
RN Case Manager
VNA Of Care New England
Warwick, RI
12.2012 - 05.2021
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
RN
Roger Williams Medical Center
Providence, RI
03.2009 - 12.2012
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion and airway management.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients and determined next course of action.
Medical Assistant
Roger Williams Medical Center
Providence, RI
07.2004 - 03.2009
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Education
Associate of Science - Nursing
Community College of Rhode Island
Warwick, RI01.2009
Medical Assistant - Medical Assisting
Lincoln Technical Institute
Lincoln, RI06.2004
High School Diploma -
Toll Gate High School
Warwick, RI06.1985
Skills
- Specialized Healthcare Referrals
- Preventive Healthcare
- Heart Failure
- PICC Lines
- Wound Management
- Admissions and Discharge Processes
- Immunizations and Vaccinations
- Medication Side Effect Knowledge
- Disease Processes
- Hospice Education
- Acute Rehabilitation
- Managing Patient Cases
- Injection Administration
- Pulmonary Conditions
Timeline
RN Case Manager
3hc Home Health & Hospice
2023.01 - 2023.04
RN Case Manager
VNA Of Care New England
12.2012 - 05.2021
RN
Roger Williams Medical Center
03.2009 - 12.2012
Medical Assistant
Roger Williams Medical Center
07.2004 - 03.2009
Associate of Science - Nursing
Community College of Rhode Island
Medical Assistant - Medical Assisting
Lincoln Technical Institute
High School Diploma -
Toll Gate High School
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