Dianira Aguero
Brownsville,TX
Summary
To obtain any qualified position
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Maximum Staffing Solutions
Brownsville, Texas
09.2024 - Current
- Assisting Beneficiaries with their claims
- Assisting Beneficiaries the Medicare.gov accounts
- Assisting Beneficiaries with finding new insurance that fits their budget and health benefits
- Working with Insurance agents
Data Entry Clerk/Records
Yturria Elementary BISD
Brownsville, TX
10.2023 - Current
- I manage the student files
- Answering phones
- I interact with parents
- Data services for the school consisting of: Registration, Daily / weekly attendance reports and report cards
- Assist my principal with any Daily tasks
Principal Secretary
Hanna Homer High School
Brownsville, TX
07.2023 - Current
- Budgeting
- Answering phones
- Coordinating events
- Answering emails
- Dealing with vendors
- Assisting principals with daily duties
ISSA Certified Personal Trainer
Brownsville, TX
02.2023 - 04.2023
- I was helping ladies with their fitness journey
- Providing woman with health tips and exercise assistance
Customer Service Representative
Maximus Call Center
Brownsville, TX
10.2022 - 01.2023
- Customer Representative
- Assisting consumers with their health plans and accounts
Principal Secretary
Tarkington ISD
Cleveland, TX
07.2021 - 03.2022
- Answer phones
- Entering grades for teachers
- Assisting principal with his daily tasks
- Attendance
- Translator for the district
- Pull weekly attendance reports
Administrative Assistant / Equipment Specialist
Chesapeake Energy
Carrizo Springs, TX
11.2018 - 04.2020
- Assisting My Supervisor with the Maintenance Dept, Keeping Inventory of Equipment and tracking it from well to well, maintaining our yearly goals, Invoicing and assisting our maintenance techs with reports
Field Clerk
SM Energy
Catarina, TX
12.2014 - 04.2018
- Assist with maintaining warehouse inventory, issue and track parts/materials, data entry, utilize inventory reports, bid out prices on parts before purchasing and reconcile material transfers
- Responsible for making sure those products were put in the proper bins to make our jobs easier
- I also assisted in documenting products that were received damaged from the manufacturer and sending that product back
- Worked with Warehouse Supervisor to maintain an efficient way to manage inventory and assisted in doing quarterly inventory for the entire warehouse
- I was also responsible for creating detailed spreadsheets that compared products received with the purchase orders generated by the Company
- On the Purchasing side, I collect information and records to prepare purchase orders for procurement of material for our Oil Industry
- Compare prices, specifications and delivery date; place orders with suppliers
- Followed up on orders as needed and maintained a filing system for purchase orders and obtained the necessary approvals on purchase orders processed
- I was promoted to the Workover Department within a year as a Workover Field Clerk II
- Daily tasks: Invoices, daily flow back reports, keep pipe inventory, along with assisting my supervisors and currently learning more
Controller
DXP Enterprises
Carrizo Springs, TX
05.2012 - 12.2014
- Managed invoicing, managed the vehicle fleet (trucks, campers and air trailers), implemented the hiring paperwork process, kept inventory of assets and equipment, worked accounts payable, created spreadsheets for inventory and logs for Safety Trainings and calibrated monitors
- Certified through Safeland USA PEC, OSHA 30 and have attended several training sessions (heat stress and blood borne pathogens)
Receptionist, Human Resources Assistant and Administrative Assistant
3S Services
Carrizo Springs, TX
08.2010 - 06.2012
- Clerical Duties, assisted with Human Resources, ordered office supplies and PPE's, followed up on one call, and worked closely with vendors
Clerk
City of Ft. Stockton
Fort Stockton, TX
12.2007 - 07.2010
- Duties consisted of but not limited to coordinating sporting events for the community, accounts receivable and payable, created agendas and recorded minutes for recreational board meetings, managed the weight room, participated in the health and wellness program, clerical duties, helped the director with the budget, and assisted in money transfers for the budget
- Proficient in Encode, 10-key calculator, Microsoft Word as well as Excel
Lead Teacher
Boys and Girls Club
Bisbee, AZ
08.2005 - 08.2006
- After school programs helped them with homework and guided them through activities
- We also had the summer camps and had all day activities for them
- Assisted them with life skills
Special Ed Paraprofessional
Greenway Elementary
Bisbee, AZ
08.2004 - 07.2006
- I was a one on one with autistic kids
- I taught life skills
- Guided my student with the everyday life
- Accommodated his behavior with skills we were trained with
Education
High school diploma or GED - High school
Crystal City High School
Crystal City, TX05.1991
High school -
Crystal City High School
Crystal City, TX05.1991
Skills
- Interpersonal skills
- Human relations skills
- Clear communicator
- Excellent written skills
- Excellent verbal skills
- Reliable
- Punctual
- Responsible
- Professional
- Time management
- Detail oriented
- Motivated
- Team player
- Proficient in Microsoft Office
- Proficient in Quickbooks
- Proficient in View Point
- Proficient in Outlook
- Basic Excel
- Power user in E-Maint software
- Wellview Software
- Proficient at using Xerox
- Proficient at using fax
- Proficient at using scanner
- Proficient at using 10-key calculator
- Proficient at using office telephone
- Safety
- Problem-solving
- Flexibility
- Team Work
- Reliability
- Administrative Experience
- Warehouse Supervisor Experience
- Purchasing
- Accounts Receivable
- Personal Assistant Experience
- Accounts Payable
- Event Planning
- Office Management
- Bookkeeping
- Data Entry
- Clerical Experience
- Payroll
- Translation
- Human Resources
- Personal Training
- Sales
- Customer service
- Communication skills
- Leadership
- Front desk
- Cash handling
- Cash register
- Retail sales
- Research
- Organizational skills
- Microsoft Word
Certification
- ISSA CERTIFIED PERSONAL TRAINER, 06/01/22 to 06/01/25
- CPR Certification
- Certified Personal Trainer
- Certified Fitness Instructor
- Professional In Human Resources
Languages
Spanish, Fluent
Personal Information
- Willing To Relocate: Brownsville, TX
- Authorized To Work: US
Timeline
Customer Service Representative
Maximum Staffing Solutions
09.2024 - Current
Data Entry Clerk/Records
Yturria Elementary BISD
10.2023 - Current
Principal Secretary
Hanna Homer High School
07.2023 - Current
ISSA Certified Personal Trainer
02.2023 - 04.2023
Customer Service Representative
Maximus Call Center
10.2022 - 01.2023
Principal Secretary
Tarkington ISD
07.2021 - 03.2022
Administrative Assistant / Equipment Specialist
Chesapeake Energy
11.2018 - 04.2020
Field Clerk
SM Energy
12.2014 - 04.2018
Controller
DXP Enterprises
05.2012 - 12.2014
Receptionist, Human Resources Assistant and Administrative Assistant
3S Services
08.2010 - 06.2012
Clerk
City of Ft. Stockton
12.2007 - 07.2010
Lead Teacher
Boys and Girls Club
08.2005 - 08.2006
Special Ed Paraprofessional
Greenway Elementary
08.2004 - 07.2006
High school diploma or GED - High school
Crystal City High School
High school -
Crystal City High School