Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dianna Alceste

Altamonte Springs,FL

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

2
2
years of professional experience

Work History

Host

Mariscos El Charco
02.2023 - 03.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Fulfillment

Hello Fresh
09.2022 - 02.2023
  • Increased order processing efficiency by streamlining the packing process and implementing organizational systems.
  • Reduced packaging waste by optimizing material usage and recycling efforts within the fulfillment center.
  • Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
  • Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.

Crew Member

Ups Store
01.2022 - 08.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Larkin High School
Elgin, IL
05.2023

Skills

  • Team Collaboration
  • Server Support
  • Customer Service
  • Exceptional communication
  • Food Production
  • Food safety understanding
  • Food inspection

Languages

Spanish
English

Timeline

Host

Mariscos El Charco
02.2023 - 03.2024

Fulfillment

Hello Fresh
09.2022 - 02.2023

Crew Member

Ups Store
01.2022 - 08.2022

Larkin High School
Dianna Alceste