Dianna Garza
Los Fresnos,TX
Overview
27
27
years of professional experience
Work History
Security Site Supervisor
Favorite Healthcare Staffing - Kansas City
06.2023 - Current
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
Customer Service Representative
Circle K Corp
01.2023 - 06.2023
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed and updated databases to handle customer data.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Detention Officer
Cameron County Sheriff Department
02.2008 - 11.2022
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Processed inmates by taking photographs and fingerprints.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Teacher Assistant
Los Fresnos C.I.S.D.
09.1996 - 04.2006
- Graded assignments and reported individual progress to teacher.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supervised students on field trips for safety and proper behavior in public settings.
- Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
Education
Associates - Criminal Science
University of Texas Brownsville Texas
Brownsville. Texas05.2000
High School Diploma - All Coarses
Los Fresnos High School
Los Fresnos, TX05.1995
Languages
English
Spanish
Timeline
Security Site Supervisor
Favorite Healthcare Staffing - Kansas City
06.2023 - Current
Customer Service Representative
Circle K Corp
01.2023 - 06.2023
Detention Officer
Cameron County Sheriff Department
02.2008 - 11.2022
Teacher Assistant
Los Fresnos C.I.S.D.
09.1996 - 04.2006
Associates - Criminal Science
University of Texas Brownsville Texas
High School Diploma - All Coarses
Los Fresnos High School