Results-driven General Manager with 7 years of retail management experience, focusing on team leadership and customer service. Enhanced store operations and achieved performance goals in dynamic environments. Committed to exceeding company standards through effective team development and strong relationship building.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Security Site Supervisor
Argus Event Staffing
Denver, Colorado
03.2024 - Current
Supervised security personnel of 30 to 90 during events, ensuring safety and compliance for staff and patrons while enhancing overall event security.
Monitored access points to prevent unauthorized entry throughout events.
Coordinated with local law enforcement during incidents, effectively maintaining order and ensuring swift resolution.
Implemented safety measures based on client specifications and venue requirements, contributing to a secure event environment.
Trained new security staff on protocols and emergency procedures for effective response.
General Manager
RAGSTOCK
Lakewood, CO
02.2018 - Current
Oversaw all functions of retail clothing store in mall setting, prioritizing customer service and ensuring adherence to company policies
Managed team of 5-6 staff members, conducting annual reviews, interviewing, hiring, handling discipline and termination, scheduling shifts, and fostering morale
Enhanced sales performance by optimizing product display and merchandising techniques using strategic product placement and display presentation through merchandising
Prepared and presented sales analysis reports to optimize stock levels for standard and seasonal merchandise
Store-level promotion of marketing campaigns through flyering in-person and social media
Lead Photographer
WEDDING PHOTOGRAPHER
St. Cloud, MN
01.2011 - 01.2020
Coordinated wedding day photography, ensuring timely capture of key moments.
Directed group arrangements for photos, enhancing composition and client satisfaction.
Scheduled client meetings to tailor photo packages and address specific requests.
Maintained active presence on feet for 10-12 hours during events