Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dianna Kennedy

Giddings,TX

Summary

Operations Professional experienced in mission-critical operations, emergency response, and risk management in high-pressure environments. Achieved improved safety and operational readiness through development and implementation of process improvements and effective cross-functional coordination. Focused on delivering actionable solutions and enhancing interagency collaboration during normal and contingency operations.

Overview

14
14
years of professional experience

Work History

Foster Care Case Manager

Texas Family Care Network
Lufkin, TX
02.2025 - 08.2026

Managed complex cases involving children removed from their homes, coordinating with families, placement resources, attorneys, judicial officials, law enforcement, medical professionals, educators, and community organizations to address safety, service, and permanency requirements.

  • Developed and monitored individualized plans, assessed changing circumstances and risks, identified gaps in services, and coordinated appropriate resources and referrals.
  • Conducted ongoing risk and safety assessments and translated field observations into actionable recommendations and service needs.
  • Coordinated stakeholders and competing priorities, ensuring accurate, timely case information to meet court, organizational, and regulatory deadlines.
  • Established and maintained relationships with law enforcement, judicial officials, legal representatives, medical professionals, community partners, and families to enhance collaboration and service delivery.
  • Responded to crisis situations and participated in on-call responsibilities requiring sound judgment, rapid communication, and adherence to established procedures.
  • Prepared reports and maintained accurate records in multiple case-management systems, ensuring information was complete, current, and available to support decision-making.
  • Managed demanding workload through effective planning, prioritization, documentation, and communication, ensuring consistent follow-through on case requirements.

Assistant Airfield Manager (Interim) | Air Ops

Amentum Services Inc.
MUWAFFAQ SALTI AIR BASE, JORDAN / AL ASAD AIR BASE, AE
10.2022 - 12.2023

Managed daily operations for complex joint-use airfield, facilitating mission-critical operations and overseeing $44 million in taxiway construction to enhance wartime capability.

  • Managed mission-critical airfield operations in complex international, joint-use, high-pressure, and contingency environments supporting U.S. military operations.
  • Oversaw simultaneous construction adjacent to an active runway while maintaining safe operations, resulting in zero incidents and zero lost or delayed missions.
  • Identified a contract design flaw and coordinated corrective action before it created a significant operational and safety risk, preventing potential aircraft damage and mission disruption.
  • Directed completion of airfield expansion projects, coordinating operational requirements with construction personnel, airfield management, air traffic control, contractors, and mission partners to ensure seamless integration.
  • Directed response and recovery operations following an aircraft emergency/post-attack event, coordinating actions required to protect personnel, aircraft, and ongoing operations.
  • Managed the Air Base Airfield Driving Training Program and licensed more than 5,000 personnel, achieving zero aircraft/driver incursions.
  • Conducted daily operational inspections, identified safety and infrastructure deficiencies, and coordinated repairs/replacements with responsible organizations.
  • Managed flight planning and airlift scheduling, aligning operational requirements with safety constraints and mission timelines to optimize airfield efficiency.
  • Developed and maintained training, operational, and emergency procedures supporting consistent execution in a dynamic environment.

Freight Dispatcher

Austin Wood Recycling
Cedar Park, Texas
01.2022 - 10.2022
  • Coordinated daily logistics operations for 10 full-time and 20 seasonal drivers, collaborating with 8 partner carriers to ensure smooth operations during peak volume.
  • Developed load plans, tracked driver hours, coordinated vehicle maintenance and inspections, and arranged replacement equipment to meet changing operational needs.
  • Managed driver and local law-enforcement responses during emergency situations.
  • Managed transportation activities across multiple locations, ensuring visibility of inventory and alignment with operational requirements.
  • Created daily inventory-versus-orders reporting for management to support operational decision-making.

Airfield Driving Program Manager

Amentum Services Inc.
MUWAFFAQ SALTI AIR BASE, JORDAN, AE
07.2021 - 11.2021
  • Restructured airfield driving program, enhancing operational controls, communication, and safety outcomes.
  • Established dedicated contractor vehicle routes, coordinating effectively among contractor escorts, airfield management, and air traffic control.
  • Identified operational communication gaps, clarifying requirements for contractors and internal stakeholders through targeted process improvements.
  • Reduced runway incursions from 4 in the previous six months to zero.
  • Reduced airfield safety incidents involving government and contractor vehicles by 80%.

Airfield Management Operations Manager

Amentum Services Inc.
MUWAFFAQ SALTI AIR BASE, JORDAN, AE
09.2020 - 11.2021
  • Managed daily operations of complex joint-use airfield supporting mission-critical military operations and overseeing 12 construction projects valued over $100 million.
  • Coordinated simultaneous construction activities adjacent to an active runway while maintaining uninterrupted mission operations and achieving zero incidents or lost/delayed missions.
  • Directed response and recovery operations following a catastrophic in-flight emergency and aircraft crash, coordinating with emergency response personnel and operational leadership.
  • Received recognition from the airbase wing commander and on-scene fire chief for leadership, response, and operational focus during the emergency.
  • Assessed operational risks, identified requirements, coordinated corrective actions, and ensured readiness amid competing mission demands.

Airfield Management Operations & Training Manager

Triad Logistics LLC
Shepard AFB/Wichita Falls, TX
10.2016 - 10.2020
  • Managed operations for a 2,200-acre airfield with four runways, including approximately $40 million in construction projects, while maintaining zero safety incidents or operational delays.
  • Executed Airfield Manager, Assistant Airfield Manager, Operations Manager, and Training Manager duties during personnel transitions, ensuring uninterrupted program execution.
  • Restructured Airfield Management operations programs and procedures, resulting in zero higher-headquarters inspection write-ups.
  • Designed and oversaw Airfield Management Training Program and revised training procedures, enhancing workforce readiness and certification.
  • Closed 21 Inspector General findings and contributed to a zero-write-up 2018 Unit Effectiveness Inspection.
  • Maintained 100% accuracy in flight planning, airfield inspections/checks, and daily/emergency operations at one of AETC's busiest airfields.
  • Coordinated across multiple internal and external organizations to support construction, operations, safety, training, and mission requirements.
  • Contributed to the squadron receiving AETC Facility of the Year, 2020 recognition.

Assistant Airfield Driving Program Manager

Midwest ATC
Bishkek, Kyrgyzstan, AE
03.2012 - 03.2013
  • Certified airfield drivers and facilitated training to enhance safety protocols at a dynamic joint-use international airport.
  • Developed and maintained an effective training program that produced zero Controlled Movement Area/Airport Operating Area violations.
  • Processed NOTAMs, conducted airfield inspections, identified operational deficiencies, and coordinated repairs.
  • Coordinated operations across multiple organizations to ensure seamless airfield functionality and compliance in an international airport environment.

Education

Bachelor of Science - Psychology

Campbell University
Buies Creek, NC
05-2024

Completion Certificate - Emergency Management Courses

FEMA Emergency Management Institute
On-line
03-2013

Completion Certificate - Leadership & Supervision of Personnel

Airman Leadership School
Beale AFB/Yuba City, CA
05-1997

Skills

  • Crisis & Emergency Response
  • Incident Response & Recovery
  • Emergency Communications
  • Risk Assessment & Mitigation
  • Operational Readiness
  • Safety & Compliance
  • Emergency Logistics
  • Operational Procedures & Playbooks
  • Operational Process Improvement
  • Project & Program Management
  • Cross-Functional Coordination
  • Interagency Coordination
  • External Stakeholder Engagement
  • Resource & Asset Accountability
  • Performance Metrics & Reporting
  • Data Analysis & Trend Identification
  • Training & Enablement Programs
  • High-Pressure Decision Making
  • International Operations
  • Customer & Mission Support

Accomplishments

  • Air Force Achievement Medal — 4 Awards
    Promoted to Staff Sergeant by Secretary of the Air Force - 2002
    AETC Facility of the Year — 2020
    Recognized by Airbase Wing Commander and on-scene Fire Chief for emergency response leadership - 2021
    Zero-write-up higher-headquarters inspections - 2017
    Numerous documented zero-incident/zero-delay operational achievements

Timeline

Foster Care Case Manager

Texas Family Care Network
02.2025 - 08.2026

Assistant Airfield Manager (Interim) | Air Ops

Amentum Services Inc.
10.2022 - 12.2023

Freight Dispatcher

Austin Wood Recycling
01.2022 - 10.2022

Airfield Driving Program Manager

Amentum Services Inc.
07.2021 - 11.2021

Airfield Management Operations Manager

Amentum Services Inc.
09.2020 - 11.2021

Airfield Management Operations & Training Manager

Triad Logistics LLC
10.2016 - 10.2020

Assistant Airfield Driving Program Manager

Midwest ATC
03.2012 - 03.2013

Bachelor of Science - Psychology

Campbell University

Completion Certificate - Emergency Management Courses

FEMA Emergency Management Institute

Completion Certificate - Leadership & Supervision of Personnel

Airman Leadership School
Dianna Kennedy