Dianna Losordo
Falmouth,MA
Summary
Dynamic and quick-learning professional with a proven track record at The Blended Berry, Romeos and Anejo adept at maintaining high service standards and enhancing customer satisfaction. Excelled in multitasking and time management, seamlessly balancing customer needs with operational efficiency. Demonstrated strong work ethic and exceptional multitasking proficiency, contributing significantly to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
The Blended Berry
04.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Waitress
Romeos
05.2024 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Host, Food Runner
Anejo
04.2021 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
Falmouth High School
Falmouth, MA06-2023
Skills
- Time management
- Strong multitasking
- Multitasking proficiency
- Quick learner
Certification
OSHA
Timeline
Waitress
Romeos
05.2024 - 08.2024
Barista
The Blended Berry
04.2022 - Current
Host, Food Runner
Anejo
04.2021 - 11.2021
OSHA
High School Diploma -
Falmouth High School
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