Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dianna Moye

Hartford,CT

Summary

Dedicated Student and media enthusiast with a passion for communication and customer service. Experienced in providing exceptional support to diverse clientele and adept at handling various administrative tasks. Skilled in audio production and familiar with Adobe Audition and Microsoft software. Seeking a position where I can leverage my skills in communication, organization, and media production to contribute to a dynamic team.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Goldfish Swim School
07.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Updated account information to maintain customer records.
  • Developed rapport with customers through active listening skills
  • Utilized customer service Microsoft software to manage interactions and track customer satisfaction.

Intern

Ice Radio
01.2024 - 05.2024
  • Scheduled interviews with guests
  • Managed studio environment, maintaining cleanliness and organization for an efficient workspace.
  • Edited audio content using digital editing software Adobe Auditions , improving overall sound quality.
  • Created and edited daily music on air

Education

Associate of Arts - Communications

Manchester Community College
Manchester, CT
12.2024

Skills

  • Microsoft Excel
  • Microsoft Outlook
  • Team Development
  • Audio production

Timeline

Intern

Ice Radio
01.2024 - 05.2024

Customer Service Representative

Goldfish Swim School
07.2023 - Current

Associate of Arts - Communications

Manchester Community College
Dianna Moye