Dianna Murillo

Assisted customers in resolving issues and answering questions. Provided support to improve customer satisfaction. Worked with team members to meet customer needs effectively.

• Monitored vital signs and reported changes to nursing staff, contributing to patient care plans.
• Documented patient progress and incidents accurately in electronic health records for continuity of care.
• Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Documented patient information and care activities in electronic health record.
• Assisted patients with daily living activities and personal hygiene, ensuring comfort and dignity.

• Assisted residents with daily living activities, enhancing comfort and independence.
• Monitored vital signs and reported changes to nursing staff for timely interventions.
• Maintained cleanliness and safety standards in resident living areas and communal spaces.
• Collaborated with multidisciplinary teams to create personalized care plans for residents.
• Provided emotional support and companionship to residents, fostering a nurturing environment.
• Assisted patients with daily living activities, promoting independence and dignity.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.