Dianna Naylor
Winchester,Indiana
Summary
Intelligent and dedicated professional with 38 years of experience in the community mental health field. A quick thinker with the ability to handle long term issues and crisis on a daily basis. Drive to promote excellence with in the team.
Overview
34
34
years of professional experience
Work History
Clinical Services Supervisor
Volunteers of America
2023.07 - Current
- Conducted regular audits of clinical practices to ensure adherence to established protocols, resulting in consistent high-quality patient care throughout all departments.
- Evaluated employee performance regularly to identify strengths as well as areas needing improvement; provided constructive feedback accordingly.
- Collaborated with interdisciplinary teams to create a patient-centered care approach, resulting in increased patient satisfaction scores.
- Coordinated staffing schedules for optimal coverage during peak hours without compromising employee satisfaction or violating labor laws.
- Facilitated communication between departments to ensure seamless coordination of patient care from admission through discharge.
Clinical Supervisor
2017.01 - Current
- Conducted weekly supervision with a staff consisting of both therapists and behavioral clinicians
- Variety of teams (Children, Addictions, Adult SMI, ID/DD, Maternal treatment program) and issues were part of daily clinical staffing
- High level of patient and staff satisfaction by maintaining an open door policy
- Resolved conflicts and issues by collaboration
Therapist
MERIDIAN HEALTH SERVICES
2010.04 - Current
- Conducted education program for DUI offenders
- Provided regular reports to court on a monthly basis
- Provided therapeutic intervention daily by seeing 6-8 patients per day
- Provided crisis intervention as needed
- Completed all paperwork within required standards
- Participated in weekly supervision and monthly team meetings
- Provided services at alternative locations
Therapist
Jefferson Behavioral Health
1990.05 - 2010.02
Education
Counseling -
Franciscan University of Steubenville
Steubenville, Ohio12.2001
Social Work -
Manchester College
Manchester, Indiana05.1986
Skills
- Counseling
- Time Management
- Scheduling
- Patient care
- Clinical Leadership
- Patient Safety
- Documentation Management
- Accreditation standards
Timeline
Clinical Services Supervisor
Volunteers of America
2023.07 - Current
Clinical Supervisor
2017.01 - Current
Therapist
MERIDIAN HEALTH SERVICES
2010.04 - Current
Therapist
Jefferson Behavioral Health
1990.05 - 2010.02
Counseling -
Franciscan University of Steubenville
Social Work -
Manchester College
Similar Profiles
HAROLD SCARBOROUGHHAROLD SCARBOROUGH
VETERAN EMPLOYMENT CONSULTANT & CASE MANAGER at Volunteers of AmericaVETERAN EMPLOYMENT CONSULTANT & CASE MANAGER at Volunteers of America
Sabrina ChristopherSabrina Christopher
Child Care Coach at Volunteers of AmericaChild Care Coach at Volunteers of America
Iasia RiversIasia Rivers
Front Desk Supervisor at Volunteers Of AmericaFront Desk Supervisor at Volunteers Of America