Dianna Naylor
Winchester,Indiana
Summary
Intelligent and dedicated professional with 38 years of experience in the community mental health field. A quick thinker with the ability to handle long term issues and crisis on a daily basis. Drive to promote excellence with in the team.
Overview
34
34
years of professional experience
Work History
Clinical Services Supervisor
Volunteers of America
07.2023 - Current
- Conducted regular audits of clinical practices to ensure adherence to established protocols, resulting in consistent high-quality patient care throughout all departments.
- Evaluated employee performance regularly to identify strengths as well as areas needing improvement; provided constructive feedback accordingly.
- Collaborated with interdisciplinary teams to create a patient-centered care approach, resulting in increased patient satisfaction scores.
- Coordinated staffing schedules for optimal coverage during peak hours without compromising employee satisfaction or violating labor laws.
- Facilitated communication between departments to ensure seamless coordination of patient care from admission through discharge.
Clinical Supervisor
01.2017 - Current
- Conducted weekly supervision with a staff consisting of both therapists and behavioral clinicians
- Variety of teams (Children, Addictions, Adult SMI, ID/DD, Maternal treatment program) and issues were part of daily clinical staffing
- High level of patient and staff satisfaction by maintaining an open door policy
- Resolved conflicts and issues by collaboration
Therapist
MERIDIAN HEALTH SERVICES
04.2010 - Current
- Conducted education program for DUI offenders
- Provided regular reports to court on a monthly basis
- Provided therapeutic intervention daily by seeing 6-8 patients per day
- Provided crisis intervention as needed
- Completed all paperwork within required standards
- Participated in weekly supervision and monthly team meetings
- Provided services at alternative locations
Therapist
Jefferson Behavioral Health
05.1990 - 02.2010
Education
Counseling -
Franciscan University of Steubenville
Steubenville, Ohio12.2001
Social Work -
Manchester College
Manchester, Indiana05.1986
Skills
- Counseling
- Time Management
- Scheduling
- Patient care
- Clinical Leadership
- Patient Safety
- Documentation Management
- Accreditation standards
Timeline
Clinical Services Supervisor
Volunteers of America
07.2023 - Current
Clinical Supervisor
01.2017 - Current
Therapist
MERIDIAN HEALTH SERVICES
04.2010 - Current
Therapist
Jefferson Behavioral Health
05.1990 - 02.2010
Counseling -
Franciscan University of Steubenville
Social Work -
Manchester College
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