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Dianna P. Gonzalez-Gill
San Antonio,TX
Summary
Highly organized and results-oriented bilingual professional with proven experience in managing complex operations within sensitive and regulated environments. Seeking a challenging and impactful role where strategic planning, exceptional communication, and proactive problem-solving skills can contribute to organizational success. Eager to leverage expertise in building high-performing teams and optimizing operational efficiency.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Executive Officer
Air Educational and Training Command
San Antonio, TX
05.2025 - Current
- Spearheaded the establishment and initial operational readiness of the Marketing Division within Air Educational and Training Command, impacting strategic marketing efforts across the command and enabling 53 personnel.
- Managed the executive calendars for three senior leaders, proactively resolving scheduling conflicts and optimizing time allocation to improve executive productivity.
- Oversaw all facets of the division's stand-up, encompassing strategic planning, resource allocation, personnel recruitment and training, and infrastructure development, ensuring a seamless transition to full operational capacity.
- Developed and implemented comprehensive operational plans, policies, and procedures that streamlined workflows and enhanced divisional effectiveness.
- Cultivated a collaborative and high-performing work environment that fostered teamwork, innovation, and a commitment to excellence.
- Orchestrated the integration of 53 personnel from diverse professional backgrounds, minimizing disruption and accelerating the division's operational readiness.
- Served as a liaison with external agencies and organizations, securing vital resources and support to facilitate the division's mission.
- Maintained data integrity by overseeing a high volume of data entry, ensuring accuracy and efficiency in database management.
- Provided comprehensive administrative support to project managers on multiple projects, contributing to on-time project completion and adherence to deadlines.
- Managed all incoming communications, providing responsive and professional customer service to internal and external stakeholders.
- Maintained strict confidentiality and exercised sound judgment in handling sensitive information and matters, ensuring compliance with organizational policies and regulations.
- Hours Per Week: 40
Operations Manager
HQ Air Force Recruiting Service
San Antonio, TX
03.2025 - 05.2025
- Leveraged expertise in Air Force management, policies, and installation objectives to strategically align command and personnel management programs.
- Served as the command's Subject Matter Expert on federal position classification, management, and personnel laws, providing authoritative guidance to senior leadership and ensuring organizational compliance with regulations and best practices.
- Directed world-wide standards and operations for 2,800 geographically dispersed recruiters, optimizing operational efficiency and consistency to drive achievement of recruiting goals.
- Spearheaded detailed business needs assessments, standardization initiatives, and the development and management of all unit operations programs.
- Advised leadership on the creation and coordination of targeted workshops, seminars, and supplemental training programs designed to enhance recruiter skills in key areas such as policy comprehension, lead generation, and applicant screening.
- Hours Per Week: 40
Executive Assistant
HQ Air Force Recruiting Service
San Antonio, TX
03.2023 - 03.2025
- Optimized executive time management by proactively managing calendars and scheduling appointments for four senior leaders, resolving conflicts and maximizing efficiency.
- Orchestrated complex international travel arrangements for the executive team, encompassing flights, accommodation, visas, and itineraries, ensuring seamless and cost-effective travel experiences.
- Ensured financial accuracy and compliance with organizational policies by preparing and submitting expense reports for the executive team.
- Served as the primary point of contact for all internal and external inquiries, providing responsive and professional customer service and efficiently resolving issues.
- Maintained the highest standards of confidentiality and exercised sound judgment in handling sensitive information and matters.
- Hours Per Week: 40
DE&I Program Manager
HQ Air Force Recruiting Service
San Antonio, TX
12.2021 - 03.2023
- Championed inclusive recruitment strategies, resulting in a 100% increase in diverse candidate applications for Aim High Flight Academy and a 90% increase in diverse selection within one year.
- Developed and facilitated diversity and inclusion training programs for HQ AFRS, 4 AFRS Groups and 32 AFRS Squadrons, enhancing awareness of unconscious bias and promoting a more inclusive workplace culture.
- Ensured compliance with DE&I regulations and reporting requirements, maintaining meticulous records and providing timely reports to stakeholders.
- Spearheaded the integration of predictive analytics and social media strategies within the recruiting function, providing training and mentorship to recruiters to drive effective adoption and utilization of these innovative tools.
- Hours Per Week: 40
Military Liaison Supervisor
333rd Recruiting Squadron
Miami, Florida
12.2018 - 12.2021
- Directed the performance of a team comprising two military members and one civilian, providing consistent feedback, conducting performance evaluations, and implementing targeted performance improvement plans to optimize team productivity.
- Effectively communicated complex eligibility requirements and procedures to prospective military applicants with clarity and empathy, resolving inquiries and fostering trust to enhance applicant experience.
- Ensured compliance with military regulations and data integrity by accurately processing and verifying sensitive applicant data.
- Leveraged data management systems to meticulously track applicant progress, identify key trends, and generate actionable reports, providing valuable insights to military recruiters.
- Maintained the confidentiality and security of applicant records by adhering to strict security protocols and ensuring data privacy.
- Guaranteed adherence to military regulations and standards throughout the enlistment process through rigorous reviews and proactive identification of potential discrepancies.
- Verified the eligibility of prospective military applicants through thorough background checks and security screenings.
- Streamlined daily operations of the MEPS, ensuring a smooth and efficient workflow for applicant processing.
- Optimized applicant processing by strategically managing scheduling and logistics, coordinating with various departments to ensure a seamless experience.
- Enhanced the competency of junior personnel by delivering comprehensive training on MEPS procedures and regulations, ensuring adherence to the highest standards.
- Hours Per Week: 40
Program Manager
HQ Air Force Recruiting Service
San Antonio, TX
08.2016 - 12.2018
- Exceeded the annual recruiting goal by 250%, successfully placing 250 qualified candidates in critical roles across the organization.
- Engineered and launched a new medical processing system utilizing DD Form 422, significantly improving the efficiency of prior service member onboarding.
- Developed and disseminated comprehensive training materials and guidance on applicant processing procedures to a geographically dispersed network of 2,800 recruiters, driving consistency and standardization.
- Provided subject matter expertise on applicant eligibility requirements, offering ongoing support and guidance to recruiters to ensure consistent application of standards across all regions.
- Collaborated with Air Force Personnel Center (AFPC) to advocate for the assignment of qualified applicants, ensuring alignment with organizational needs and maximizing talent acquisition.
- Acted as a liaison between applicants, recruiters, and AFPC/HAF, facilitating communication and ensuring a smooth and efficient enlistment process.
- Optimized resource allocation by strategically managing the logistical aspects of applicant processing, including booking and creating class seats, maximizing training capacity.
- Hours Per Week: 40
Education
Bachelor of Arts - Social and Criminal Justice
University of Arizona-Global Campus
Chandler, AZ06.2027
Associate of Applied Science - Human Resources Management
Community College of The Air Force
Maxwell-Gunter Air Force Base, ALAssociate of Applied Science - Information Management
Community College of The Air Force
Montgomery, AL09.
Skills
- Recruiting Operations Management
- Security Education and Awareness Trainer
- Active Communicator
- Human Resource Management
- Customer Service Relations
- Defense Travel System Expert
- Supervisory Skills
- Microsoft Skills (Office 365 Suite)
- Networking Skills
- Relationship Management
- Training and Development
- Contingency Plans
- Organizational Leadership and Planning
- Multi-Tasking/ Attention to Detail
- Executive Leadership Advisor
- Recruiting/ Interview Skills
- Program Management
- Data & Cost Analysis
- Data Consolidation
- Optimize Calendar Management
- Strategic planning
- Administrative skills
Certification
- USAF New Supervisor Course (NSC)
- Advanced leadership and Management Development Course
- Anti-Terrorism Level I Course
- DOD Vulnerability Assessment Course
- National Defense Education Act (NDEA) Certified
- Marking Classified Information
- Operations Training Management
- Developing a Security Education and Training Program
- Special Access Program (SAP) Overview
- Introduction to Information Security
- Joint-Base Andrews COMSEC Manager
- Fluent in Spanish and English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Executive Officer
Air Educational and Training Command
05.2025 - Current
Operations Manager
HQ Air Force Recruiting Service
03.2025 - 05.2025
Executive Assistant
HQ Air Force Recruiting Service
03.2023 - 03.2025
DE&I Program Manager
HQ Air Force Recruiting Service
12.2021 - 03.2023
Military Liaison Supervisor
333rd Recruiting Squadron
12.2018 - 12.2021
Program Manager
HQ Air Force Recruiting Service
08.2016 - 12.2018
Bachelor of Arts - Social and Criminal Justice
University of Arizona-Global Campus
Associate of Applied Science - Human Resources Management
Community College of The Air Force
Associate of Applied Science - Information Management
Community College of The Air Force
Section name
ADDITIONAL WORK EXPERIENCE AND REFERENCES AVAILABLE UPON REQUEST