Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
DIANNA MARIE BARGER

DIANNA MARIE BARGER

Creative Associate/ Show Supervisor/ Actor
New York,NY

Summary

Detail-oriented professional with excellent multitasking, organizational, and verbal and written communication skills. A consistent ability to manage needs, expectations, and issues leading to client satisfaction and retention. Expertise includes fast-paced problem solving and a compassionate approach to understanding the needs of others. Bringing 13 years of related experience. Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Creative Content Associate/ Show Supervisor

RWS Entertainment
08.2022 - Current
  • Cultivated relationships that lead to contract renewal and increased revenue.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Managed team of creatives, performers, and technicians while overseeing installation of six new shows on brand new MSC cruise ship
  • Developed and pitched story ideas to editors.
  • Formatted content to adhere to industry-specific style guides.
  • Utilized feedback from clients and colleagues to improve content quality.

Dance Captain /Associate / Actor / Swing

Jersey Boys, New
01.2017 - 01.2022
  • Responsibilities included running auditions and rehearsals, putting new cast members in to show, maintaining safety and integrity of show, and setting events
  • Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
  • Helped struggling members with techniques and choreography.
  • Learned new choreography and staging quickly in order to coach team on routines.
  • Set 2018 and 2019 touring companies as well as 2021 NWS reopening.

Independent Personal Trainer

Self-employeed
01.2011 - 01.2017
  • Recruited new clients through word-of-mouth referrals, tailored individual programs, supported nutritional needs, and fostered relationships that lasted for years
  • Effectively built trust with clients leading to client renewal and increased revenue.
  • Utilized effective record-keeping system for tracking customer information
  • Understanding clients’ unique needs and helping them reach their goals
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Promoted safe and inclusive environment for club clients and members

Personal Trainer/ Group Instructor/ Sales Associate

Lucille Roberts Grand Central
01.2010 - 01.2015
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Built relationships with customers and community to promote long term business growth.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Assisted with marketing and promoting of classes and services.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Education

BFA - Musical Theatre

Pennsylvania State University
University Park, PA
05.2009

Skills

  • Microsoft Office
  • Wrike
  • Google Docs
  • Articulate Communication
  • Content Optimization
  • Customer Needs Assessment
  • Customer Satisfaction
  • Concept Development

Timeline

Creative Content Associate/ Show Supervisor

RWS Entertainment
08.2022 - Current

Dance Captain /Associate / Actor / Swing

Jersey Boys, New
01.2017 - 01.2022

Independent Personal Trainer

Self-employeed
01.2011 - 01.2017

Personal Trainer/ Group Instructor/ Sales Associate

Lucille Roberts Grand Central
01.2010 - 01.2015

BFA - Musical Theatre

Pennsylvania State University

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DIANNA MARIE BARGERCreative Associate/ Show Supervisor/ Actor