Dianne Albrecht
Amery,WI
Summary
Highly motivated individual with 30+ years of experience in a manufacturing environment including team leadership, assembly, and production roles. 3+ years in retail customer service.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Material Handler
Engineered Plastic Components Inc.
08.2022 - Current
- Conduct routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Inspect molded parts for flaws and other undesirable defects. Report and defects to technicians and supervisors as necessary.
- Increase productivity, utilizing forklifts and other material handling equipment effectively.
- Support production goals, ensuring that all necessary materials are available when needed at each specific press.
- Ensure approximately 95% record-keeping accuracy through diligent documentation of all material transactions and movements in plant.
- Streamlined material delivery processes which increased efficiency and reduced downtime
Deli Counter Clerk
Dick's Fresh Market
04.2021 - 08.2022
- Increased customer satisfaction by providing friendly and efficient service at deli counter.
- Maintain clean and organized workspace, adhering to sanitation guidelines for food safety.
- Handled 20-50 customers during peak hours while maintaining exceptional service standards.
Bakery Clerk
Marketplace Foods
09.2018 - 04.2021
- Prepared fresh baked goods daily, ensuring consistent high-quality products for more than 50 customers per day.
- Ensured compliance with food safety regulations by maintaining clean and organized workspace at all times.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Assembly Line Lead
Northwire
03.2014 - 09.2018
- Increased product quality through rigorous inspection protocols and timely feedback to team members
- Assisted with employee training programs to develop skilled workers capable of handling complex tasks at 94% efficiency or more.
- Coordinated with quality assurance personnel to establish strict standards for final product inspections, ensuring customer satisfaction.
- Collaborated with other leaders and executives to direct workflow and support operations
Material Handler
Bluestem Brands
10.2006 - 09.2013
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Expedited order fulfillment by accurately picking, packing, and shipping products to 500+ customers per day
Shift Supervisor
Performance Seed Company
09.1991 - 03.2004
- Responsible for overseeing production operations, ensuring that production needs are being met by scheduling production runs according to incoming customer orders and due dates while maintaining 89% on time orders.
- Boosted employee morale with open communication, recognition of achievements, and opportunities for advancement.
- Scout potential team members by reviewing job applications, resumes, interviews, and referencing past employers.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Education
Associate of Applied Science - Information Systems Management
Rasmussen Business College
Saint Cloud, MN09.2013
Skills
- Effective Communication
- Teamwork and Collaboration
- Workflow Coordination
- Standard Operating Procedures
- Documentation, Paperwork and Reporting
- Performance Monitoring
- Assembly and Production
- Shipping and Receiving
- Inventory Management
- Materials Handling and Transport
- Order Picking and Processing
- Customer Service
References
Brad Radinzel, (715) 338-8235, Brad.radinzel@epcmfg.com
Plant Manager, Engineered Plastic Components, Osceola WI
Susan Brown, (715) 554-7539, bsusie25@gmail.com
Bakery Manager, Marketplace Foods, Saint Croix Falls WI
Tammy Young, (715) 553-0857, tammysam2005@gmail.com
Former colleague, Schaffer Manufacturing, Milltown WI
Tracey Wongkit, (608) 228-8575, fishergirl1976@yahoo.com
Former colleague, Dick's Fresh Market, Amery WI
Certification
Train the Trainer
10 hour OSHA Safety course
Timeline
Material Handler
Engineered Plastic Components Inc.
08.2022 - Current
Deli Counter Clerk
Dick's Fresh Market
04.2021 - 08.2022
Bakery Clerk
Marketplace Foods
09.2018 - 04.2021
Assembly Line Lead
Northwire
03.2014 - 09.2018
Material Handler
Bluestem Brands
10.2006 - 09.2013
Shift Supervisor
Performance Seed Company
09.1991 - 03.2004
Associate of Applied Science - Information Systems Management
Rasmussen Business College
Train the Trainer
10 hour OSHA Safety course
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