Dianne E. Muljat
Bellingham,WA
Overview
26
26
years of professional experience
Work History
Senior Associate Broker
Burns & Wilcox
Atlanta, GA
03.2025 - Current
- Managed wholesale insurance submissions for Burns & Wilcox clients.
- Reviewed wholesale insurance submissions, ensuring accuracy and compliance for underwriting teams.
- Reviewed applications, binders, and policy forms for accuracy.
- Prepared quotes, binders, and policy documents for broker accounts.
- Provided client service support and followed up on accounts, enhancing communication for senior brokers.
- Maintained organized client files, renewal notes, and correspondence in agency systems to streamline access.
- Advised producers on appetite, pricing, and underwriting requirements.
Transportation Account Manager
Propel Insurance
Portland
07.2023 - 02.2025
- Managed NEMT, taxi, mover, garbage and recycling hauler, and trucking accounts, growing book of business to $4.5m with 129 accounts while supporting insureds and producers.
- Managed client accounts for Propel Insurance, supporting policy renewals and coverage changes.
- Coordinated certificate of insurance requests for Propel Insurance clients.
- Reviewed coverage details with clients and explained policy options clearly.
Transportation Account Manager
Rice Insurance LLC
Bellingham
04.2019 - 07.2023
- Managed accounts for movers and trucking, contributing to growth of transportation team. Educated insureds and producers on coverages and insurance needs to enhance understanding.
- Managed commercial insurance accounts for Propel Insurance clients.
- Coordinated policy renewals with carriers and account teams.
- Processed coverage changes, endorsements, and client service requests.
Transportation Account Manager (senior person on team)
Bellingham Underwriters
Bellingham
08.2000 - 04.2019
- Collaborated with underwriters and producers on policies for Logging, Sand & Gravel, Dirty Dirt/Fracking Haulers, Long Haul, NEMT, and same day delivery, contributing to over $4.0m in written premium with 4 account managers supporting 9 underwriters.
- Managed commercial insurance accounts for independent brokers and agency partners at underwriter.
- Coordinated policy renewals, endorsements, and billing changes across assigned client portfolios.
- Reviewed submissions for coverage accuracy, eligibility, and underwriting requirements.
Education
Whatcom Community College
BellinghamSkills
- Verbal and Written Communication
- Policy Procedures
- Customer Service
- Relationship Building
- Time Management
- Decision Making
- Problem Solving
- Detail-Oriented
- Customer Complaint Resolution
- Date Confidentiality
- Customer Billing & Invoicing
- Customer Order Management
- Customer Portfolio Management
- Document Management
- Change Request Management
- Wholesale submissions
- Broker support
Timeline
Senior Associate Broker
Burns & Wilcox
03.2025 - Current
Transportation Account Manager
Propel Insurance
07.2023 - 02.2025
Transportation Account Manager
Rice Insurance LLC
04.2019 - 07.2023
Transportation Account Manager (senior person on team)
Bellingham Underwriters
08.2000 - 04.2019
Whatcom Community College