Dianne Hatke

Solo founder of e-commerce meal preparation, delivery, and retail services, grossing over $5 million in total
revenue.

• Grew business from zero to $980,000 annual revenue within 4 years by collaborating with customers
  and cross-functional teams to analyze and design business processes spanning across entire organization
  including general business operations, employee training and development, sales, and in person and
  digital media marketing.
• Launched, managed, and grew strategic partnerships to align with company objectives, deliver on
  product non-negotiables, and attain key business metrics.
• Drafted reports on company financial metrics to assess successes and account for deficiencies.
• Created, scheduled, and led employee meetings, trainings, and team-building initiatives.
• Operated as first point of contact for customers and employees to answer questions and resolve
  concerns.

• Helped clients to identify challenges and set goals.
• Helped clients build life management and coping skills to handle daily needs and specific stressors.
• Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
• Coached clients through difficult life circumstances.
• Provided insight and ideas to promote client growth.
• Facilitated group sessions and learning discussions to further objectives.
• Connected clients with available resources to improve plan success.
• Developed and prepared seminars and training materials.
• Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.

• Oversaw classes of up to 300 students in General Psychology.
• Checked assignments, proctored tests, and provided grades according to university standards.
• Mentored students through office hours and one-on-one communication.
• Documented attendance and completed assignments to maintain full class and student records.
• Filled in for classes independently with minimal oversight from professors.