Dianne Householder
Corona,CA
Summary
Passionate food enthusiast with over 7 years of experience in the hospitality industry who brings a strong work ethic and commitment to delivering excellence in customer service. Specialties include anticipating guests' needs, suggestive selling techniques, collaborative team contributions, and proficiency in system maintenance.
Overview
3
3
years of professional experience
Work History
Clinique Sales
Nordstrom
Oak Brook, IL
02.1992 - 06.1994
- Sold Clinique cosmetics for, Nordstrom, a company highly focused on customer service.
- Provided personalized customer service through applying and suggesting skincare and cosmetics.
- Exceeded sales targets through product knowledge and building strong relationships with customers.
Food Server
Rusty Pelican Restaurant
Oak Brook, IL
06.1991 - 02.1992
- Demonstrated extensive familiarity with menu items, ingredients, and bar items, enabling personalized and informed suggestive selling for guests.
- Performed opening and closing duties. Maintained an organized station and service area.
- Always exhibited a polite and professional attitude with guests as well as managers and fellow servers, bartenders and buss staff, fostering a team-oriented approach and contributing to a positive working environment.
Cocktail Server
Four Lakes Pub
Lisle, IL
06.1991 - 02.1992
- Served cocktails and food in a high volume fast paced ski hill community pub.
- Anticipate guests’ needs while following safe alcohol service guidelines and laws.
- Implemented and followed cash-handling procedures to maintain financial integrity throughout shift.
Education
Communications
Judson University
Elgin, ILSkills
- Strong Work Ethic
- Calm Under Pressure
- Product Sales
- Order Processing
- Cash Handling
- Verbal/Written Communication
- Product Recommendations
- Exceeds Sales Goals
Timeline
Clinique Sales
Nordstrom
02.1992 - 06.1994
Food Server
Rusty Pelican Restaurant
06.1991 - 02.1992
Cocktail Server
Four Lakes Pub
06.1991 - 02.1992
Communications
Judson University