Dianne Mendez
San Antonio,TX
Summary
To leverage my extensive experience and skills in property management to contribute to the growth and success of a multifamily industry company, while mentoring and training aspiring individuals for professional advancement opportunities.
Overview
18
18
years of professional experience
Work History
Assistant Property Manager
Firewheel Apartments/Vantage At Helotes Apartments
San Antonio , TX
06.2017 - Current
- Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy
- Ensure compliance with company policies, federal, and local regulations
- Monitor tenant compliance with lease agreements and address concerns promptly
- Maintain property standards to demonstrate pride of ownership
- Collaborate with Property Manager to oversee overall operations
- Manage move-in and move-out processes, ensuring completion of all tasks
- Collect and deposit rents, fees, and ancillary revenues
- Participate in marketing efforts to increase occupancy
- Coordinate with maintenance team for property upkeep and prompt responses to resident requests
- Monitor income, including delinquencies, and ensure timely rent collection
- Manage tenant move-ins, move-outs, and conduct walk-throughs
- Delegate staff responsibilities and maintain deadlines in the absence of Property Manager
- Prepare and deliver accurate reports and legal notices.
Community Director
Crestwood Apartments
San Antonio , TX
05.2015 - 06.2017
- Oversaw property operations, including collections, bank deposits, and maintaining resident ledgers
- Maintained delinquency rate below 3% and occupancy above 93%
- Managed budget, reviewed financials, and made professional decisions based on budget constraints
- Handled vendor management, payroll, petty cash, and event organization
- Corresponded with residents on a daily basis and conducted marketing activities.
Leasing Consultant/Assistant Manager/Community Director
Fairways V Apartments
San Antonio , TX
04.2006 - 05.2015
- Handled collections, bank deposits, and customer service
- Maintained delinquency rate below 3% and ensured high occupancy
- Managed budget, financials, vendor relationships, and payroll
- Supervised staff, organized events, and conducted marketing activities.
Education
Tom C. Clark High School
Skills
- Dependable, honest, and committed to tasks
- Skilled in delegation, decision-making, and leadership
- Effective in mentoring, teaching, and leading groups
- Strong desire to succeed with a focus on integrity
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Property Manager
Firewheel Apartments/Vantage At Helotes Apartments
06.2017 - Current
Community Director
Crestwood Apartments
05.2015 - 06.2017
Leasing Consultant/Assistant Manager/Community Director
Fairways V Apartments
04.2006 - 05.2015
Tom C. Clark High School
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