Dianne Miller
New Hope,MN
Overview
17
17
years of professional experience
Work History
Color and Paint Specialist
Hirshfield's Paint Manufacturing
05.2006 - Current
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Utilized company website and vendor catalogs to locate special order items for customers.
- Alerted customers of department promotions and sales to increase overall departmental sales [Number]%.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Associate of Arts - Art ,Design, And Theatre
North Hennepin Community College
Minneapolis, MN05.2006
Skills
- Paint Viscosity
- Paint Rollers
- Cash Register Operations
- Paint Matching
- Paint Priming
- Consultative Selling Techniques
- Providing Feedback
- Client Needs Assessment
- Project Requirements
- Special Assignments
- POS Inventory System Operation
- Clean Equipment
- Creative Solutions
- End Cap Placement
- Store Layouts
- Gift Wrapping
- Customer Transactions
- Digital Payments
- Sales Activities
- Delivery Schedules
- Customer Retention
- Team Goals
- Customer Care
- Maintaining Clean Work Areas
- Corrective Actions
- Cash Counting
- Complex Problem-Solving
- Operational Efficiency
- Reading Comprehension
- Customer Relationships
- Consultative Sales Approach
- Speech Clarity
- Professional Relationships
- Safety and Cleanliness Standards
- Closing Procedures
- Credit and Debt Card Processing
- Register Opening and Closing
- Merchandising and Display
Timeline
Color and Paint Specialist
Hirshfield's Paint Manufacturing
05.2006 - Current
Associate of Arts - Art ,Design, And Theatre
North Hennepin Community College
Similar Profiles
Rathish SudhakarRathish Sudhakar
Inventory Analyst at Baltimore Paint Manufacturing LLCInventory Analyst at Baltimore Paint Manufacturing LLC
Raymond TuckerRaymond Tucker
Senior Production Operator at PPG (Paint and Coating Manufacturing Industry)Senior Production Operator at PPG (Paint and Coating Manufacturing Industry)
Amber WodarzAmber Wodarz
Customer Service Representative at Hirshfield'sCustomer Service Representative at Hirshfield's
ASHLEY VANGASHLEY VANG
Nursing Station Technician at Fairview Health ServicesNursing Station Technician at Fairview Health Services
SUSAN K. FOTYSUSAN K. FOTY
Press Operator at Morrissey Inc.Press Operator at Morrissey Inc.