Dianne Miller
New Hope,MN
Overview
17
17
years of professional experience
Work History
Color and Paint Specialist
Hirshfield's Paint Manufacturing
05.2006 - Current
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Utilized company website and vendor catalogs to locate special order items for customers.
- Alerted customers of department promotions and sales to increase overall departmental sales [Number]%.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Associate of Arts - Art ,Design, And Theatre
North Hennepin Community College
Minneapolis, MN05.2006
Skills
- Paint Viscosity
- Paint Rollers
- Cash Register Operations
- Paint Matching
- Paint Priming
- Consultative Selling Techniques
- Providing Feedback
- Client Needs Assessment
- Project Requirements
- Special Assignments
- POS Inventory System Operation
- Clean Equipment
- Creative Solutions
- End Cap Placement
- Store Layouts
- Gift Wrapping
- Customer Transactions
- Digital Payments
- Sales Activities
- Delivery Schedules
- Customer Retention
- Team Goals
- Customer Care
- Maintaining Clean Work Areas
- Corrective Actions
- Cash Counting
- Complex Problem-Solving
- Operational Efficiency
- Reading Comprehension
- Customer Relationships
- Consultative Sales Approach
- Speech Clarity
- Professional Relationships
- Safety and Cleanliness Standards
- Closing Procedures
- Credit and Debt Card Processing
- Register Opening and Closing
- Merchandising and Display
Timeline
Color and Paint Specialist
Hirshfield's Paint Manufacturing
05.2006 - Current
Associate of Arts - Art ,Design, And Theatre
North Hennepin Community College