Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Aya Healthcare. Skilled in HIPAA Compliance and delivering compassionate patient-focused care. Demonstrated ability to improve clinic efficiency and patient satisfaction, with a commitment to professional development and quality care.
Hi, I’m
Dianne Inez Bogert
Ely,NV
Summary
Overview
8
years of professional experience
Work History
Aya Healthcare
National Registered Certified Medical Assistant
09.2020 - Current
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
STI INTERNATIONAL
COVID-19 Screener
09.2019 - 09.2020
Job overview
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
JPS Health Network
National Registered Certified Medical Assistant
12.2017 - 09.2019
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Education
College of Healthcare Professionals Fort Worth, TX
Diploma from Certified Medical Assistant
09.2017
University Overview
Washington High SchoolWashington, MO
General
06.1986
University Overview
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Inventory and supply management
- Customer Service
- Vital signs monitoring
- Direct Patient Care
- EMR / EHR
- Immunization Administration
- Phlebotomy
- Compassionate
- CPR
- Patient-focused care
- Knowledge of EKG rhythm interpretation
- Specimen Collection
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Vital sign monitoring
- Sterilization techniques
- Wound care
- Patient assessments
- Inventory management
- Conflict resolution
- Payment collection
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Triage assessment
- Basic life support
- Team collaboration
- Verbal and written communication
- Patient education
- Safety compliance
- Phlebotomy techniques
- Infection control
- Physical stamina
- Telephone etiquette
- Blood pressure measurement
- Schedule coordination
- Injection administration
- HIPAA protocols
- Workflow organization
- Healthcare procedures
- Sample collection procedures
- Treatment setup
- Clinical applications
- Insurance confirmation
- Customer service
- Direct patient care
- Maintaining confidentiality
- Immunization administration
- Medical terminology knowledge
- Reliable team player
- Data entry
- Patient flow management
- First aid
- Procedure assistance
- Patient relations
- Adaptable
- Appointment setting
- Patient care coordination
- Simple dressings
- Equipment sterilization
- Insurance verification
- Monitoring patient progress
- Trustworthy companion
- Medical procedures
- Sterile technique
- Medical office administration
- Complex Problem-solving
- Compassionate caregiver
- Valid [state] driver's license
- Prioritizing stat orders
- Lab equipment calibration
- Lab equipment operation
- Patient management
- Reliable transportation
- Companionship and emotional support
- Professional bedside manner
- Electrocardiographic rhythm recognition
- Medical equipment operation
- Laboratory maintenance
- Customer relationship management (CRM)
Timeline
National Registered Certified Medical Assistant
Aya Healthcare
09.2020 - Current
COVID-19 Screener
STI INTERNATIONAL
09.2019 - 09.2020
National Registered Certified Medical Assistant
JPS Health Network
12.2017 - 09.2019
College of Healthcare Professionals
Diploma from Certified Medical Assistant
Washington High School
General
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