Diantai Johnson
Morrisville,NC
Overview
6
6
years of professional experience
Work History
Scrum Master
Fidelity Investments
06.2023 - Current
- As a Scrum Master, I specialize in fostering efficient teamwork and delivering high-quality results. I facilitate Agile processes, ensuring smooth project development and effective collaboration among team members. My role involves removing obstacles, promoting communication, and empowering teams to meet sprint goals effectively. With a keen eye for detail and a focus on continuous improvement, I drive productivity and ensure projects are delivered on time and within budget. My dedication to Agile principles and my ability to adapt to changing priorities make me a valuable asset in any project environment.
System Analyst
Fidelity Investments
Durham, NC
01.2022 - 06.2023
- As a Systems Analyst, I excel in optimizing technology solutions to meet business objectives. I conduct thorough analyses of organizational systems, identifying opportunities for improvement and efficiency gains. My role involves gathering and interpreting user requirements, designing technical solutions, and collaborating with stakeholders to ensure alignment with strategic goals. With a strong focus on problem-solving and attention to detail, I implement robust systems that enhance productivity and drive innovation. Through my expertise in system design, testing, and implementation, I facilitate seamless integration and functionality, delivering solutions that meet the evolving needs of the organization.
Health & Welfare Specialist
Fidelity Investments
Durham, NC
08.2020 - 01.2022
- As a Fidelity Investments Health & Welfare Specialist, I expertly manage employee benefit programs, ensuring compliance and delivering exceptional service. I administer diverse benefits such as medical, dental, and retirement plans, handling eligibility reviews, inquiries, and claims with precision. Utilizing strong analytical skills, I optimize benefit offerings and costs, collaborating with stakeholders and vendors to streamline processes and enhance employee well-being. My commitment to excellence contributes to a positive work environment and seamless benefit administration at Fidelity Investments.
Shift Supervisor
CVS Health Corporation
Durham, NC
08.2018 - 04.2021
- As a shift supervisor, I adeptly oversee daily operations, ensuring smooth workflow and adherence to company standards. My responsibilities encompass managing and delegating tasks, providing guidance and support to team members, and resolving any issues that arise promptly and effectively. With a keen eye for detail and strong leadership skills, I maintain a cohesive and efficient work environment, while also prioritizing customer satisfaction and maintaining high-quality service standards. Additionally, I am proficient in handling cash transactions, inventory management, and implementing safety protocols to uphold a secure and compliant workplace. Through my proactive approach and commitment to excellence, I consistently drive productivity and contribute to the overall success of the team.
Education
Bachelor of Science - Data Analytics
Southern New Hampshire University(Current Student)
Hooksett, NH08-2024
Certificate - CSM
Scrum Alliance
03-2023
Certificate - PSM1 Scrum Master
Scrum.org
Online08.2021
Certificate - Fullstack Web Developer Bootcamp
University of North Carolina At Chapel Hill
Chapel Hill, NC06.2020
Associates - Web Design
Wake Tech Community College
2019
Additional Studies: CISCO Networking I, II, III & Game Design -
Holton Career Center
Durham, NC2014
High School Diploma -
Hillside New Tech High School
2014
Skills
- Team player, friendly, positive attitude
- Leadership, served as a supervisor and peer coach in multiple roles
- Great analytical skills, critical thinking, and work ethic
- Desire for continuous learning
- Ability to work and thrive in a fast-paced environment
- Leadership, served as a supervisor and peer coach in multiple roles
- Expertise in conveying technical concepts to customers and colleagues across the organization
- Knowledge of financial services with a specialization in health and insurance
- Ability to data mine and discover trends, patterns, and solutions to develop an actionable plan
About Me
As a seasoned professional with a background in facilitating efficient team collaboration and fostering productivity, I bring a unique blend of organizational skills, adaptability, and problem-solving prowess to any environment. Whether it's coordinating tasks, resolving conflicts, or enhancing customer experiences, I thrive on delivering excellence and driving success in every endeavor.
Timeline
Scrum Master
Fidelity Investments
06.2023 - Current
System Analyst
Fidelity Investments
01.2022 - 06.2023
Health & Welfare Specialist
Fidelity Investments
08.2020 - 01.2022
Shift Supervisor
CVS Health Corporation
08.2018 - 04.2021
Bachelor of Science - Data Analytics
Southern New Hampshire University(Current Student)
Certificate - CSM
Scrum Alliance
Certificate - PSM1 Scrum Master
Scrum.org
Certificate - Fullstack Web Developer Bootcamp
University of North Carolina At Chapel Hill
Associates - Web Design
Wake Tech Community College
Additional Studies: CISCO Networking I, II, III & Game Design -
Holton Career Center
High School Diploma -
Hillside New Tech High School