Diante Pierce
Union City,GA
Summary
Dynamic professional with extensive experience in patient care and customer service . Proven ability to train and guide teams, ensuring top-notch service and safety awareness. Recognized for effective communication and conflict resolution skills, consistently enhancing patient care and operations efficiency. Committed to delivering excellence in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Adult Care Provider
Home Away From Home Day Center
Jonesboro, GA
12.2023 - Current
- Developed strong rapport with each patient by actively listening and responding empathetically to their unique stories and experiences.
- Oversaw daily living tasks such as meal preparation, laundry, and housekeeping to maintain a clean and welcoming environment for patients.
- Reduced caregiver stress for families by offering reliable support and assistance with daily activities.
Wheelchair Agent
Unifi
College Park, GA
09.2019 - Current
- Recruited, trained and guided team members to offer every passenger top-notch service and support.
- Greeted customers, answered questions and discussed services.
- Assisted passengers with TSA checkpoint screenings.
- Transported individuals requesting wheelchair service to and from desired locations.
Child Caregiver
Generational Kids
Columbus, GA
06.2017 - 08.2019
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
Education
High School Diploma -
Langston Hughes
Fairburn, GA05-2018
Skills
- Patient Care
- Conflict resolution
- Team building
- Time management
- Effective communication
- Professionalism and courtesy
- Safety awareness
- Cross-cultural sensitive
- Compassionate caregiving
- Social interaction
- Meal preparation
- Mobility assistance
- Recreational activities
Education and Training
other
Timeline
Adult Care Provider
Home Away From Home Day Center
12.2023 - Current
Wheelchair Agent
Unifi
09.2019 - Current
Child Caregiver
Generational Kids
06.2017 - 08.2019
High School Diploma -
Langston Hughes