Diasha Chatman
Soperton,GA
Summary
Dynamic Quality Control Analyst with a proven track record at Hyundai Motor Group, enhancing production efficiency through meticulous quality management systems and fostering a culture of excellence. Demonstrated leadership in mentoring new hires and a customer-focused approach, ensuring high satisfaction levels. Skilled in corrective actions and behavior management, achieving significant improvements in both product quality and team performance.
Overview
10
10
years of professional experience
Work History
Quality Control Analyst
Hyundai Motor Group
Ellabell, GA
03.2024 - Current
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Improved overall production efficiency by identifying and resolving quality control issues.
Secondary School Teacher
Treutlen Head Start
Soperton, GA
12.2014 - 05.2024
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Actively participated in school-wide initiatives aimed at improving overall student success rates and fostering a sense of community among staff members.
- Established strong relationships with parents through regular communication, promoting family involvement in students'' education.
- Organized extracurricular activities such as clubs and field trips to enrich students'' educational experiences outside of the classroom setting.
- Served as a mentor for new teachers, providing guidance on effective classroom management strategies and teaching methodologies.
- Enhanced student comprehension by incorporating visual aids and hands-on activities into lesson plans.
Customer Service Associate
Walmart
Statesboro, GA
06.2017 - 03.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor Of Health Science - Health Education
Ogeechee Technical College
Statesboro, GASkills
- Corrective actions
- Quality management systems
- Customer focus
- Product Inspections
- Patience
- Leadership
- Behavior Management
Timeline
Quality Control Analyst
Hyundai Motor Group
03.2024 - Current
Customer Service Associate
Walmart
06.2017 - 03.2024
Secondary School Teacher
Treutlen Head Start
12.2014 - 05.2024
Bachelor Of Health Science - Health Education
Ogeechee Technical College