Diashel Gayden
Beaumont,TX
Summary
Proven track record of enhancing operational efficiency and guest satisfaction at Beau Rivage Resort & Casino through expert sanitation regulation compliance and exceptional flexibility. Skilled in technical knowledge and safety monitoring, adept at pressure washing and chemical handling. Demonstrated ability to work under pressure, achieving significant improvements in service quality and safety protocols. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 3 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
7
7
years of professional experience
Work History
EVS Porter
Beau Rivage Resort & Casino
2022.01 - 2024.08
- Supported the maintenance team in addressing minor repairs or facilitating communication with external vendors when required.
- Maintained inventory of cleaning supplies and equipment to ensure adequate stock levels at all times.
- Efficiently utilized floor care machines such as vacuum cleaners, floor scrubbers, carpet extractors for maintaining spotless floors throughout the property.
- Assisted in training new staff members on proper techniques, protocols, and safety measures to ensure consistent service quality across the team.
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
Housekeeping Room Attendant
Golden Nugget Hotel & Casino
2021.10 - 2022.12
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Security Officer
Patriot Security EOC
2019.02 - 2020.08
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patient Care Technician
Singing River Hospital
2017.06 - 2019.01
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Education
Associate of Science - Physical Therapy
MGCCC
Gautier, MS05.2017
Skills
- Work under pressure
- Flexibility
- Technical knowledge
- Initiative-taking
- Sanitation Regulations
- Heavy Lifting
- Pressure Washing
- Chemical Handling
- Public health knowledge
- Safety Monitoring
- Goal Setting
Timeline
EVS Porter
Beau Rivage Resort & Casino
2022.01 - 2024.08
Housekeeping Room Attendant
Golden Nugget Hotel & Casino
2021.10 - 2022.12
Security Officer
Patriot Security EOC
2019.02 - 2020.08
Patient Care Technician
Singing River Hospital
2017.06 - 2019.01
Associate of Science - Physical Therapy
MGCCC
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