Diavohan Griffin
Ridgeland,SC
Summary
Achieved high customer satisfaction ratings at Walmart by expertly managing over 25 customer interactions daily, demonstrating exceptional patience and customer service expertise. Excelled in product picking and online order processing, ensuring timely and accurate order fulfillment. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
05.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Work with 25+ customers daily providing friendly conversion and professional service.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2024
Skills
- Patience
- Customer service expertise
- Product picking
- Customer Service
- Attention to Detail
- Prioritizing Orders
- Online Order Processing
- Upbeat and Outgoing Attitude
- Multitasking and Organization
Certification
Basic life support provider, American Heart Association - 12/2023-12/2025
Timeline
Online Personal Shopper
Walmart
05.2022 - Current
High School Diploma -
Penn Foster Career School