Dibeen Pandey
New York,NY
Summary
Working as an Amazon Delivery Driver and part-time for EXP Realty and most recently employed as a brand specialist at Koeppel Mazda, adept at establishing relationships with clients in order to market items. An analytical and attentive temperament mixed with excellent communication skills, devoted to assessing and marketing investment properties, maintaining ideal supply levels, and merchandising products to increase sales. Engaging and approachable, expanding business chances through innovative marketing techniques, incisive communication abilities, and a commitment to providing first-rate customer service. A customer care expert with a track record of successfully enhancing operations and resolving issues. Highly skilled in creating enduring bonds with important decision-makers, clients, and team members to advance business objectives. Ready to start a new profession and face challenges by adding experience to become successful.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Truck Driver
Amazon
07.2023 - Current
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Delivered packages on time while developing new routes with concern for both safety and weather.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Licensed Real Estate Agent (Contract)
Exp Realty
08.2022 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Reviewed and executed confidential documents, contracts and disclosures.
- Educated clients on changing or updating properties, buying and selling techniques and processes.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Brand Specialist
Koeppel Mazda
11.2022 - 05.2023
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Motivated team members to continuous improvement in promoting and selling target products.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
Delivery Driver
UberEats
01.2021 - 11.2022
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Salesperson/Customer Service Representative
Tee Bar Gift Store
05.2017 - 03.2020
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Restaurant Team Member
Sodexo Food Service
01.2017 - 05.2017
- Greeted guests pleasantly and answered menu questions.
- Recorded orders by answering customer questions and entering requests in system.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cleared trays and removed trash from tables before sanitizing surfaces.
Overseer
Design Pro-Link (P) Ltd.
12.2014 - 12.2015
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Established clear priorities and production quality standards.
- Reviewed project details to specify correct materials and equipment for job sites.
- Verified completed projects met approved time, quality and cost estimates.
- Evaluated incoming materials for quality and amounts ordered.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
- Communicated daily with vendors to keep project fully operational.
Education
Associate of Applied Science - Civil Engineering Technology
Council For Technical Ed. & Vocational Training
Kathmandu, Nepal2015
School Leaving Certificate -
Shree Shaila Puttri Higher Secondary School
Lamjung, Nepal2011
Skills
- Analytical and Logical Thinking
- Residential Real Estate
- Financial History Reviews
- Warm Calling
- Customer Relationships
- Computer Skills
- Negotiation and Persuasion
- Sales Experience
- Problem Solver
- Strong Work Ethic
- Excellent Time Management Skills
- Administrative Support
- Registration Paperwork
- Stocking and Replenishing
- Money Handling
- Heavy Lifting
Certification
- Security Guard License
- OSHA- Safety & Health Training Certification
- FDNY Fire Guard (F-01) Certification
- Anti-Terrorism Awareness Training
- Metal Detection Training
- Class D Driving License
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Delivery Truck Driver
Amazon
07.2023 - Current
Brand Specialist
Koeppel Mazda
11.2022 - 05.2023
Licensed Real Estate Agent (Contract)
Exp Realty
08.2022 - Current
Delivery Driver
UberEats
01.2021 - 11.2022
Salesperson/Customer Service Representative
Tee Bar Gift Store
05.2017 - 03.2020
Restaurant Team Member
Sodexo Food Service
01.2017 - 05.2017
Overseer
Design Pro-Link (P) Ltd.
12.2014 - 12.2015
Associate of Applied Science - Civil Engineering Technology
Council For Technical Ed. & Vocational Training
School Leaving Certificate -
Shree Shaila Puttri Higher Secondary School