Avid outdoor enthusiast Enjoying time in the mountains fly fishing streams and rivers High desert recreation in sand and dirt Enjoy enhancing visual effects and lighting on automobiles
Dick Morgan
Lehi
Summary
Dynamic leader with a proven track record in enhancing operational efficiency and productivity at Wasatch Mobile Screening. Excelled in financial management and customer relations, significantly improving service quality and fostering strong customer loyalty. Skilled in project management and employee development, consistently driving sales growth and optimizing cash flow.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Owner
Wasatch Mobile Screening
03.2001 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and motivated employees to perform daily business functions.
Millwork Sales Specialist
Lowes
10.2023 - 04.2024
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Millwork Specialist
The Home Depot
10.2003 - 04.2021
- Assisted customers in determining best-fit products and located desired items.
- Supported commercial customers in setting up accounts.
- Prepared invoices, processed payments and set up plans for remaining account balances.
- Increased per-customer sales totals by recommending additional options for in home projects.
- Maintained accurate count of warehouse materials by documenting incoming and outgoing deliveries.
- Moved bulk customer orders with safe operation of forklifts.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
Skills
- Cash flow optimization
- Sales oversight
- Financial management
- Project estimating
- Sales leadership
- Small business operations
- Employee development
- Service quality assurance
- Customer relations
- Project management
Interests
Timeline
Millwork Sales Specialist
Lowes
10.2023 - 04.2024
Millwork Specialist
The Home Depot
10.2003 - 04.2021
Owner
Wasatch Mobile Screening
03.2001 - Current
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