DiDi Price
Marshville,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Novant Health HVI Mint Hill
Mint Hill, NC
09.2025 - Current
- Supported healthcare providers during patient examinations and medical procedures, enhancing patient care.
- Ensured accuracy of patient records in electronic health record systems, contributing to efficient patient management.
- Educated patients on medication usage and health maintenance practices.
- Ensured cleanliness and organization of examination rooms and medical supplies.
- Streamlined communication between patients and medical staff, improving coordination of care.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Police Telecommunicator
Charlotte Mecklenburg Police Department
12.2024 - 05.2025
- Delivered essential information and emotional support to callers in emergency situations, aiding in effective resolution.
- Supported officers in the field with timely information retrieval, facilitating their ability to make informed decisions during critical incidents.
- Utilized advanced mapping technology to optimize routing guidance, enhancing officer response time to critical incidents.
- Streamlined interdepartmental communication by relaying pertinent information clearly and concisely during joint operations.
- Consistently met performance metrics, demonstrating exceptional skills in multitasking, problem-solving, and decision-making under pressure.
- Completed comprehensive training programs in emergency call handling protocols, enhancing proficiency and preparedness for diverse situations.
- Developed strong working relationships with fellow telecommunicators, fostering a positive team environment focused on collaboration and continuous improvement.
Lead Certified Medical Assistant
Charlotte Eye, Ear, Nose & Throat Associates
03.2023 - 08.2024
- Administered injections and medications under the direction of a physician or nurse.
- Ensured that all patient safety policies were followed throughout each procedure and visit.
- Addressed staff inquiries on patient care plans and treatment options to enhance care coordination.
- Contributed to team meetings focused on best practices for improving patient care delivery.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Coordinated daily task assignments for clinical staff to optimize workflow and support patient care.
- Trained new hire employees on safety protocols and OSHA compliance.
Certified Medical Assistant
Novant Health Child & Adolescent Medical Group
09.2021 - 02.2023
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered rapid tests for COVID, strep, flu, urine, blood samples etc. for providers.
- Administered medications (injections and oral) to patients as ordered by provider.
- Administered vaccines to pediatric patients from age two months to age 21 years.
- Performed EKGs on patients following provider orders.
- Triaged patients based on severity of medical complaint to optimize office operations and patient care.
- Resolved and clarified issues with patient medication by collaborating with local pharmacies, enhancing medication management.
- Participated in team meetings to identify workflow improvements and support better patient population outcomes.
- Sanitized medical equipment regularly to meet health standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Administered medications (injections and oral) to patients as ordered by provider.
Certified Medical Assistant/Clinic Surgery Scheduler
Charlotte Eye, Ear, Nose & Throat Associates
11.2017 - 09.2021
- Scheduled surgeries based on physician availability, ensuring efficient appointment management.
- Scheduled and confirmed patient appointments and consultations.
- Scheduled follow-up appointments based on physician instructions.
- Worked with operating facilities to schedule procedures on behalf of one surgeon.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Fostered collaborative relationships with physicians, supervisors, and colleagues to enhance team communication.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed supply inventory for medical office, ensuring availability of necessary resources for daily operations.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Education
High School Diploma -
Forest Hills High School
Marshville, NCSkills
- Medical Terminology
- Medication Administration
- Infection Control
- Specimens Collection and Processing
- Vitals Collection and Documentation
- Appointment Scheduling
- Treatment Room Preparation
- Patient Relations
- Safety Protocols
- Safety compliance
- Electronic Charting
- Order Preparation
- Supply Management
- Task management
- Time Management
- Time optimization
- Multitasking
- Dependability
- Self-discipline
- Adaptability
- Attention to Detail
- Detail-oriented
- Cleaning and organization
- Teamwork
- Collaborative teamwork
- Clear Communication
- Effective communication
- Listening skills
- Professionalism
- Confidentiality
- Emergency response procedures
- Organizational skills
- Analytical thinking
- Self-motivation
- Dependability
- Professionalism
- Communication skills
- Analytical thinking
Certification
- Certified Medical Assistant, National Health Career Association - 2020
- Sheriff Standards Telecommunicator Certification Course
- APCO Public Safety Telecommunicator
- CPR Certified
Education and Training
other
Timeline
Certified Medical Assistant
Novant Health HVI Mint Hill
09.2025 - Current
Police Telecommunicator
Charlotte Mecklenburg Police Department
12.2024 - 05.2025
Lead Certified Medical Assistant
Charlotte Eye, Ear, Nose & Throat Associates
03.2023 - 08.2024
Certified Medical Assistant
Novant Health Child & Adolescent Medical Group
09.2021 - 02.2023
Certified Medical Assistant/Clinic Surgery Scheduler
Charlotte Eye, Ear, Nose & Throat Associates
11.2017 - 09.2021
High School Diploma -
Forest Hills High School