Bringing a wealth of experience as a seasoned EMR Analyst, I possess a strong foundation in healthcare IT, technical expertise in electronic medical record systems, and a demonstrated ability to enhance data analysis and reporting. With a proactive problem-solving approach and effective communication skills, I am well-equipped to contribute to the optimization of EMR functionality, ensuring data precision and elevating healthcare delivery standards. Additionally, I have accumulated three years of experience as a Medical Coding Professional and Clinical Assistant, exhibiting adaptability and a friendly demeanor in fast-paced and stressful healthcare environments across diverse communities.
Hi, I’m
Dieba Sow
Philadelphia,PA
Summary
Overview
4
years of professional experience
1
Certification
Work History
Harvard CardiovascularBensalem, PA
EMR Technician
09.2019 - Current
Job overview
- Accomplished setup and configuration of Centricity and AthenaFlow systems, ensuring successful go-live.
- Expert in training clinical and front office staff on EMR usage, MU measures, and ancillary products.
- Proficient in creating and editing forms using Visual Form Editor (VFE) and Text File Editor (TFE).
- Experienced in building clinical lists, utilizing MEL expression functions, and mapping OBS terms.
- Skilled in efficiently troubleshooting EMR issues, resolving linklogic errors, and re-engineering workflows.
- Effective communication with vendors, including logging and tracking support issues and providing end-user support.
- Valuable contribution to system build and configuration, encompassing user profiles, templates, and roles.
- Provided training on Dragon Clinically Speaking, collaborating with stakeholders to align expectations.
- Maintained awareness of regulatory standards, ensuring confidentiality and adherence to HIPAA regulations.
- Proficient in Microsoft Office; experienced in tools such as Athena Flow, Dragon Medical One, and Superscripts.
Harvard CardiovascularBensalem, PA
Medical Biller and Coder
09.2019 - Current
Job overview
- Submitted claims and followed up with health insurance companies to collect reimbursement for services such as tests, treatments, and procedures.
- Investigated and fixed denied claims.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person as well as arranged for hospital admission, laboratory tests, imaging/radiology, and in-office testing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Obtained authorization and or pre-certifications from insurance and referrals from Primary Care providers.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as vitals and patient history.
- Updated and filed medical records, filled out insurance forms and managed correspondence.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
Education
Community College of PhiladelphiaPhiladelphia, PA
Associate of Applied Science from Health Care
07-2023
University Overview
Université Cheikh Anta DiopDakar, Senegal
Certificate of Pre-medical Studies from Medicine (Pre-Medicine)
08-2019
University Overview
Temple UniversityPhiladelphia, PA
Some College (No Degree) from Business Administration
University Overview
Skills
- EHR Management
- Phreesia
- Athena Health (Centricity)
- Insurance portals
- STI
- Microsoft Office
- Records Management
- Clinical Documentation
- Medical Billing
- Medical Coding
- Electronic Medical Records
- HIPAA Compliance
- Medical Transcription
- Medical Terminology Proficiency
- Problem-Solving Capabilities
- Process Improvement Techniques
- Database Management
- Administrative Support
- Project Planning
- Logistical Planning
- Excel Spreadsheets
- Strong Problem Solver
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Fulani
Native/ Bilingual
Wolof
Native/ Bilingual
Spanish
Limited
Certification
- CHHA - Certified Home Health Aide
- CPR – Cardiopulmonary Resuscitation
Timeline
EMR Technician
Harvard Cardiovascular
09.2019 - Current
Medical Biller and Coder
Harvard Cardiovascular
09.2019 - Current
Community College of Philadelphia
Associate of Applied Science from Health Care
Université Cheikh Anta Diop
Certificate of Pre-medical Studies from Medicine (Pre-Medicine)
Temple University
Some College (No Degree) from Business Administration
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