Diego Abarca
Oyster Bay
Summary
Dynamic professional with expertise in customer engagement and operational analysis. Proven ability to streamline processes and enhance customer satisfaction through effective communication and collaboration.
Overview
7
7
years of professional experience
Work History
Operations Advisor
Sobol
Patchogue
11.2021 - 08.2025
- Assisted in developing training materials for new employees on operational procedures.
- Collaborated with teams to streamline operational processes and improve efficiency.
- Managed vendor relationships related to operations needs.
- Identified opportunities for process automation and cost savings measures.
- Evaluated the effectiveness of current systems and recommended modifications as needed.
- Analyzed daily operations to identify areas for improvement and implement solutions.
Server/Food Runner
Ocean Restaurant
Bayville
06.2023 - 07.2025
- Served food and drinks promptly while ensuring presentation standards were met.
- Collaborated with kitchen staff to ensure timely delivery of meals to tables.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Engaged with guests to enhance their dining experience through attentive service.
Masonry Assistant
Batallion LLC
Ronkonkoma
01.2019 - 09.2021
- Assisted skilled masons in constructing walls and structures using bricks and stones.
- Prepared work sites by cleaning and organizing tools and materials for masonry tasks.
- Mixed mortar and concrete to ensure proper consistency for masonry applications.
- Carried heavy materials to job sites, supporting team efficiency during construction projects.
- Assisted mason in setting forms for sidewalks, curbs, or gutters; patching voids; or repairing walks, walls, or other structures.
Education
BBA -
SUNY, Farmingdale
Farmingdale, NY05-2021
Skills
- Customer engagement
- Team collaboration
- Operational analysis
- Quality assurance
- Effective communication
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server/Food Runner
Ocean Restaurant
06.2023 - 07.2025
Operations Advisor
Sobol
11.2021 - 08.2025
Masonry Assistant
Batallion LLC
01.2019 - 09.2021
BBA -
SUNY, Farmingdale
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