Summary
Overview
Work History
Education
Skills
Personal Information
Placeofbirth
References
Education and Training
Hobbies and Interests
Languages
Timeline
Generic

DIEGO ALEJANDRO BAC

Redwood City

Summary

Passionate and dedicated with customer service skills. Experience working on challenges in different environments to deliver customer-centric solutions, great experiences and feedback. Willing to learn and support the team and help companies to succeed.

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Udon mugizo
San Mateo, California
04.2025 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.

Server

Bill’s cafe
Fremont, California
02.2024 - Current
  • Filled condiments and napkin containers during slack periods.
  • Presented menus and answered questions regarding items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Ability to work under excessive pressure and quickly provide good customer service.
  • good knowledge about allergies in each dish.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Ensured that each guest was served courteously, quickly, and efficiently.

• General manager: Romulo Zevallos +1 (650) 669-4996

Server

Burma love
Menlo Park, USA
07.2023 - 10.2024
  • Ability to work in different roles such as busser, runner and host
  • Attention to the allergic and dietary demands of each client with mastery of changing dishes for each case
  • Recommended wine pairings with dishes and desserts to provide an exceptional experience to diners that helped raise the restaurant's ratings.
  • Took orders from customers accurately and in a timely manner.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Manager contact: Samuel Patole, +1 (415) 966-9884, samuel.patole@burmainc.com

Cashier & Busser

Shiki bistro
San Carlos, California
02.2022 - 04.2023
  • Cleaning and distribution of tables, assembly and disassembly
  • Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks
  • Ensured maintenance of food hygiene in accordance with standards and guidelines

Education

RBS training program - Serving Alcohol

California
09-2023

California Food Handler Training Certificate Program -

ANAB nacional accreditation board
California
09-2023

Skills

  • Collaborative
  • Adaptable
  • Customer service
  • Memorization
  • Premier food safety
  • Dietary restrictions knowledge
  • Quality control
  • Team collaboration
  • Safe food handling

Personal Information

  • Date of Birth: 10/11/2003
  • Gender: Male
  • Nationality: Guatemalan
  • Marital Status: Single

Placeofbirth

Guatemala, Guatemala

References

Current General manager: Rómulo zevallos +1 (650) 669-4996

romuloz1@hotmail.com

Hiromi yamoto current manager Udon mugizo (650) 679-2133

Burma love Samuel Patole last manager: +1 (415) 966-9884

samuel.patole@burmainc.com

Education and Training

California

Hobbies and Interests

  • Photography
  • Musician

Languages

  • English
  • Spanish

Timeline

Server

Udon mugizo
04.2025 - Current

Server

Bill’s cafe
02.2024 - Current

Server

Burma love
07.2023 - 10.2024

Cashier & Busser

Shiki bistro
02.2022 - 04.2023

RBS training program - Serving Alcohol

California

California Food Handler Training Certificate Program -

ANAB nacional accreditation board
DIEGO ALEJANDRO BAC