DIEGO AMADOR

• Achieved a 100% on-time delivery rate within stringent time constraints.
• Operated a handheld scanner to ensure accurate tracking of outgoing packages, enhancing delivery reliability.
• Verified each delivery against shipping instructions before customer handoff.
• Loaded products into delivery vehicles to ensure timely dispatch using assistive equipment.
• Prepared and collected parcels from Amazon's warehouse, streamlining the order fulfillment process.
• Strictly adhered to assigned routes and schedules.

Renewed membership sales by directly contacting 300 members, increasing overall retention rates.

Outreached to lapsed members across California, Hawaii, New Mexico, and Texas using predictive dialing to facilitate membership renewals.

Engaged members through targeted communication strategies across four states, fostering long-term loyalty.

Established customer loyalty with efficient one-call resolutions prioritizing urgency.

Boosted revenue through strategic sales initiatives and targeted outreach efforts.

• Created detailed spreadsheets summarizing weekly call data for management review.

• Developed and maintained optimum inventory levels to ensure on-time 100% delivery rating.
• Created and applied strategies to manage production and materials planning by establishing systems.
• Evaluated equipment needs and coordinated support for production scheduling, ensuring material flow met production schedules and customer requirements.
• Investigated and resolved receiving, inventory, and accounting discrepancies, enhancing accuracy and reliability.
• Managed product quality through inspections, ensuring nonconforming parts were identified and addressed.
• Contributed to the overall management and development of the business to maintain and improve the service levels provided to internal and external customers.
• La Palma, CA

• Lift and slide packages onto conveyor belts & loaded packages onto the truck for delivery.
• Lifted and moved materials weighing up to 50lbs between destinations.
• Properly packaged all items including dangerous hazmat packages for timely and safe deliveries.
• Stacked materials in accordance with company policies, guidelines & safety rules.
• Collaborated with team members to efficiently organize loads and maintain a clean, safe working environment.
• Processed workload independently, demonstrating reliability and accountability.
• Communicated effectively with relevant personnel to carry out tasks.
• Ensured timely delivery of packages, meeting customer needs and enhancing satisfaction.

• Prepared finished orders by identifying, pulling, packing, wrapping, and transferring pallets of goods onto trucks for transportation.
• Operated forklifts, pallet jacks & other transportation vehicles to move, pick or put away products.
• Unloaded incoming products off the conveyor and stacked them onto pallets.
• Collaborated with diverse team members to meet production targets.
• Identified defective materials and equipment and reported issues promptly.
• Accurately recorded inventory levels to support the completion of order requests and audits.
• Followed safety regulations and quality standards for customer satisfaction.
• Maintained a clean work area throughout the warehouse.