Diego Arroyo

Increase Delta Mechanical’s brand awareness at The Home Depot to drive sales growth
 Maintain current relations with The Home Depot employees while building new ones
 Develop and implement strategies for increasing lead generation
 Identify reasons for sales and lead conversion shortfalls at underperforming stores and
work with management to establish a plan to rectify both
 Train store associates on Delta Mechanical’s product offering
 Attend marketing events including, but not limited to, Home Depot store events
 Coordinate with office staff to resolve any customer issues that are presented while
marketing
 Work alongside the other departments within the organization to facilitate an
exceptional customer experience
 Assist in marketing responsibilities as new business lines are launched
 Create marketing materials for all business lines
 Complete all required Company training/compliance courses as assigned
 Adheres to Company standards and maintains compliance with all policies and
procedures
 Perform other related duties as assigned

• Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
• Performed routine maintenance of plumbing systems in residential and commercial buildings.
• Installed, repaired and maintained water, gas and sewer systems.
• Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
• Ensured safety compliance by adhering to local and federal regulations while performing tasks.
• Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
• Increased client retention with exceptional customer service and clear communication of project progress.
• Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
• Optimized system performance by identifying potential issues during routine inspections and implementing preventive measures.
• Documented cost of plumbing repairs and kept precise records of time and material.
• Supported business growth by providing expert advice on plumbing solutions and product recommendations to clients.
• Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
• Improved customer satisfaction by promptly addressing and resolving plumbing issues.
• Established and maintained positive working relationships with supervisors, co-workers and customers.
• Mastered and adhered to plumbing codes, installation requirements and governmental regulations.

• Minimized property damage during repair work by employing best practices in water mitigation techniques.
• Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
• Collaborated with contractors to ensure seamless integration of plumbing systems in new construction projects.
• Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
• Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
• Provided emergency response services for urgent situations such as burst pipes or sewage backups, reinforcing the company''s commitment to client satisfaction.
• Contributed to a safe working environment by following established safety procedures during all tasks.
• Eliminated risks by correctly identifying potential safety hazards.
• Cut and drilled holes in walls to permit passage of pipes.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Filled pipe systems with water and air to determine location of leaks.
• Inspected sewers and piping systems to assess quality and condition.
• Prepared budgets and estimated costs for potential work on piping systems.
• Used clamps and brackets to attach pipes to walls, structures, and fixtures.
• Measured, threaded, and cut materials to correct angles.
• Assisted with repairs to steam, drainage, and sewer lines.
• Fabricated piping pieces and components in line with design specifications for each system.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
• Installed, repaired and maintained water, gas and sewer systems.
• Performed routine maintenance of plumbing systems in residential and commercial buildings.
• Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
• Documented cost of plumbing repairs and kept precise records of time and material.
• Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
• Improved customer satisfaction by promptly addressing and resolving plumbing issues.
• Established and maintained positive working relationships with supervisors, co-workers and customers.
• mastered with installations of PVC, ABS, Copper DWV, Copper water lines, Gas piping ( steel threaded, megapress, and flexible )
• Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
• Certified in Soldering, brazing, pex/uponor, Polyethylene butt&fusion
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