Diego Becerra

Ensure daily truck is unloaded and completed daily. Place daily inventory orders, build pallets with overstock in a timely manner. Ensure the safety of all employees while using forklift throughout the club. Stack and drop pallets in a timely order.

• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Wrapped pallets in shrink wrap prior to loading.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises by foot.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to reach a monthly sales quota.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.