Diego Beistegui
Houston
Summary
Experienced with implementing behavior intervention plans to support client development. Utilizes data collection and clinical judgement to inform strategies and improve outcomes. Energetic and passionate about working with the youth. Immersive play style and always adaptive when building rapport. Friendly and always helpful towards team members and peers, collaborating to create a closer and brighter environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Behavioral Innovations
Kingwood, TX
09.2025 - Current
- Implemented individualized treatment plans to enhance client behavioral outcomes.
- Collaborated with team to refine and improve behavior plans through discussions, meetings, and suggestions.
- Empowered clients to become further independent by teaching them effective communication strategies and adaptive coping mechanisms.
- Conducted data collection and analysis to monitor client progress effectively.
- Trained new techs on applied behavior analysis techniques and organizational protocols. As well as making sure they feel welcomed and apart of the team.
In-Store Shopper
HEB
02.2024 - 04.2025
- Learned how to retrieve and shop orders with given technology.
- Quickly Learned layout of store, as well as how to read shelf labels to retieve items as quick as possible
- Worked during hurricane, helped in different departments such as service and grocery, bagging items, organizing and restocking shelves
- Unloaded supply truck and organized in backstock
- Often worked with Cross function department which would help any department in store, including beer and wine, allowing me to gain knowledge of different classes of wines.
- Handled customer complaints, answered phone calls, and de-escalated situations without manager involvement
Shift Leader
Dominos
06.2023 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs.
- Unloaded and organized our weekly stock truck efficiently and neatly.
Cashier
Kroger
11.2022 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized system.
Cashier, Busser, Kitchen prep
9ers BBQ
04.2022 - 11.2022
- Started as busser, Clearing and sanitizing tables quickly and efficiently.
- Shortly after was promoted to cashier, handling customer orders and inquires
- Handled cash and other transactions accordingly
- Began helping the kitchen, dicing veggies, prepping potatoes, and grill
- Cooked appetizers and other items that could be cooked on stove such as eggs, burgers and much more.
Receptionist
Salon Eben and Day Spa
05.2021 - 12.2021
- Answered customer telephone calls promptly with little to no wait times
- Restocked and organized shelfs maintaining a clean presentation of merchandise
- Greeted and assisted customers upon entry creating a welcoming experience
- Organized employee schedules and customer appointments
- Maintained a clear organized work front
Education
Associate of Applied Science - Psychology
Houston Community College
12-2026
High School Diploma -
William B. Travis
Richmond, TX05-2023
Skills
- Bilingual (ENG-ESP)
- Quick learner
- Good under pressure
- Call management
- Complaint resolution
- Customer relations
- Organized
- Good communication skills
- Great customer service
- Appointment scheduling
- Merchandise presentation
- Remaining calm in stressful situations
About Me
I am passionate advocate for mental health and want to develop my career in social work through volunteering and job experience. I aspire to further my education and obtain a degree in psychology. On my spare time I love finding ways to express myself creatively. I often draw or make music. I'm involved with clubs for music production and chess as well. I crave knowledge and love reading about self-help, psychology, cultures, and religions. I love interacting and meeting new people but cherish time with myself the most.
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Behavioral Innovations
09.2025 - Current
In-Store Shopper
HEB
02.2024 - 04.2025
Shift Leader
Dominos
06.2023 - 02.2024
Cashier
Kroger
11.2022 - 03.2023
Cashier, Busser, Kitchen prep
9ers BBQ
04.2022 - 11.2022
Receptionist
Salon Eben and Day Spa
05.2021 - 12.2021
Associate of Applied Science - Psychology
Houston Community College
High School Diploma -
William B. Travis